Reviews (2,494)
Overall rating
4.7
March 23, 2025
Tried moving over from Klaviyo and had the worst experience and worst customer service I've ever dealt with (John D.). Would not recommend at all
Goodnight Tape
Australia
10 days using the app
Yotpo - Email & SMS replied
April 2, 2025
We’re truly sorry to hear about your experience and understand your frustration. Our goal is always to provide the best possible support, and we regret that our support representative was not able to meet your expectations. We’ve reviewed the session, and while we believe there may have been some misunderstandings, we recognize that your frustration wasn’t addressed quickly enough. We’ve since reached out to offer further assistance, and we’d love to connect with you to resolve any issues. Your satisfaction is really important to us!