Reviews (1,028)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
March 23, 2025

Gelato? More like melted ice cream—looks good at first, but quickly turns into a mess. The platform is full of surprises (not the good kind), with bugs that pop up like uninvited guests at a party. Features seem to be added without much testing, so expect some fun adventures in 'why isn't this working today?' land. If you enjoy troubleshooting more than selling, this might be the app for you! Otherwise, you might want to grab a real gelato and find a smoother solution elsewhere.

DavidBrownApparel
United States
About 1 year using the app
Gelato replied March 25, 2025

Hello,

Thank you for sharing your feedback. We strive to provide a reliable and efficient platform, and we regret that your experience has not met expectations. While we continuously improve our features and fix issues, we understand that unexpected challenges can be frustrating. Our team would love to learn more about the specific problems you've encountered so we can address them effectively. Please reach out to us at apifeedback@gelato.com, and we'll be happy to assist you. Your input helps us refine our platform and better serve our customers.

Best regards,

Michal
Gelato Support Team