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I prepaid for a year only to have about 2 months of service then they vanished and our store was not performing well at all with their software. The back end setup is not fluid and is cryptic with how it works. Ultimately I gave them a second chance this year, and again had a failure to launch and poor communication. I've tried to get a refund and been promised one for the past 6 weeks with nothing. Don't waste your money.