Reviews (2,069)
DO NOT RECOMMEND We got charged for 6 months ($1,019.94) of no use after they denied usage and when we asked for a refund they said sorry its not possible.
We also asked for a credit and they said no USER BEWARE!
Dear Customer,
Thank you for sharing your feedback.
We can see that on 24-Oct-2024, we had communicated to you that due to the very high bounce rate, your email campaign was suspended and asked to share a few details to help resume the services.
This was same process we followed in August 2024 as well when your email campaign was suspended.
We unfortunately did not get an further response from you on chat or email, nor a request to cancel your subscription.
While your subscription is still active, the subscription charges will continue till the time you cancel the subscription.
We've sent you a follow-up email as well and await your response to discuss further.
Regards
Philips
Team AfterShip