Reviews (6,362)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly design and effective marketing tools, including email marketing, SMS, and pop-ups. It's appreciated for its automation features and detailed analytics, allowing for efficient management of marketing campaigns from a single platform. The customer support, particularly staff members like Jai, Karen, and Ayushi, is noted for being responsive and helpful, contributing to better conversion rates and customer engagement. Merchants also value the free features and promotional offers, such as free branding removal, enhancing the app's overall utility.

June 21, 2024

Automizely Email Marketing is a game-changer! Its user-friendly interface and powerful features make email campaigns a breeze. The automation and segmentation tools are top-notch, helping us boost engagement and conversions. Plus, the responsive customer support ensures we always get the help we need. Highly recommend for anyone looking to elevate their email marketing strategy!

Mijn winkel
Netherlands
August 29, 2024

This app is horrible. They overcharged me and when you need help it takes forever. Ill never use them again. Please read your statements and see what they are charging you each month. They can't even explain to me why they double billed me. Never again.

Pretty Healthy
United States
Over 4 years using the app
AfterShip replied August 31, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

I would like to inform you that you used a 50% coupon for the first cycle and from second cycle you started getting the complete subscription charges. As a good will gesture our experts have already processed the best possible refund for you.

We certainly are looking forward to earning back your trust back in our platform with our support.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

August 25, 2024

best app used

Swift Hockey
Canada
Over 2 years using the app
August 22, 2024

Good customer service , very fast action.

Outside Store MY
Malaysia
Over 1 year using the app
July 8, 2024

We SVB Ventures, Thanks a ton to Mr Jai for supporting us on the issue on Automiely email marketing.

Thanks again

SVB Ventures
India
About 3 years using the app
AfterShip replied July 9, 2024

Thank you so much for taking the time to share your valuable feedback. We are thrilled to hear that Jai has provided an amazing support.

Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so that we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

July 1, 2024

Excelente

Wanda Parés
United States
Over 2 years using the app
August 8, 2024

Great service for TIK tok stock feed but pricing is too high, We have moved from Aftership which was $1299 to CED commerce which is $249 they do exactly the same $1000 a month is a very big saving i would suggest to contact CED commerce

H&L
United Kingdom
11 months using the app
AfterShip replied August 9, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We do understand that you are not happy with the pricing of the app. As a good will gesture our experts have offered you the best discount offers already.

We certainly are looking forward to earning back your trust back in our platform with our support.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

June 24, 2024

I'm still new to the app, the chat person was very helpful

Teamoteaco
United States
Over 2 years using the app
AfterShip replied June 26, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

August 13, 2024

GOOD

Mr. Wavo
United States
10 months using the app
Edited August 14, 2024

Very interesting app. Amazing support

Entrepredia
Mauritius
9 months using the app