Reviews (6,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.
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Account suspended for no reason, now I am unable to send marketing campaigns at the busiest time of the year. Paying over 500 USD/month for this app that I cannot use. Customer service doesn't help and is saying I need to wait for 24 hours. Will be switching to another provider!
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our ...
Great customer service for the highly customisable product.
I paid for Aftership’s premium plan with the expectation of receiving a reliable service, but I was immediately let down. Once I upgraded, my account was suspended and I was unable to send a single email. Despite paying for this service, I found that Aftership provided no actual support—just automated responses from a bot with no option to reach a real person.
They took my money but failed to ...
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you’ve experienced. This is certainly not the experience we aim to provide to our users. ...
Very good application, recommended by shopify and fellow businesses!
it helps me stay connected and closer to my customers.
i would recommend!
Muy buena aplicación, una gran ayuda para elaborar mis campañas de marketing
Excellent app.
Works great to let my customers know after-sale information.
Try it! You won't be disappointed!
Super!!! Very Good!
very easy to use and so helpful especially on discount
Thank you for your patient guidance.
Excellent customer service with Jai! He was prompt and professional. I immediately got the upgrade to Flow Editor that I needed without any hiccups! Seamless integration of the new feature and able to use immediately! Thanks Jai & Aftership!