Reviews (6,390)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

December 27, 2024

very great service

Fashion Car ®
United States
About 1 year using the app
September 27, 2024

Excellent customer service with Jai! He was prompt and professional. I immediately got the upgrade to Flow Editor that I needed without any hiccups! Seamless integration of the new feature and able to use immediately! Thanks Jai & Aftership!

H.P. May Magick Shop
United States
Over 3 years using the app
September 25, 2024

Pooja was very helpful and professional in helping migrating my account over to new flow feature.

Fresh For Society
United States
Almost 3 years using the app
September 23, 2024

I wish some features like the spin to win option were available on the free plans but other than that I love that their customer service is quick to respond. They have great features for newbies like myself.

Totally Bri LLC
United States
12 months using the app
AfterShip replied September 24, 2024

Thank you so much for sharing your valuable feedback!

We're thrilled to hear that you love our features and found our customer service responsive.

We appreciate your ...

November 4, 2024

extremely helpful

Howdy Darcy
United States
4 months using the app
November 4, 2024

Easy to use. Provides a range of emails and ideas to capture and convert customers.

Coco's Collections
United States
18 days using the app
September 4, 2024

Pawsome Email & SMS Marketing!

AfterShip Email & SMS made keeping in touch with our pet-loving customers a breeze!

Easy Setup: We were up and running in no time—super user-friendly!

Customer Love: Our customers now get real-time updates on their orders, promos, and more. SMS? Total game-changer!

Results: Boosted engagement and happy tail wags all around. Highly recommend!

Tandem Tailz
Canada
4 months using the app
December 4, 2024

Good Service

Sassy N Chic Boutique
United States
About 4 years using the app
AfterShip replied December 5, 2024

Thanks for your valuable feedback.

We are glad to know that our app met your expectations so far. It is always nice to know the requirements of our users so that we can meet ...

September 26, 2024

AfterShip customer service was very knowledgeable and helpful.
Aseem Nawa was great to work with.

Kleenaire
United States
Almost 3 years using the app
October 14, 2024

free branding removable within 1 min of opening app. cant speak to after that

Intentionally Linked Jewelry
United States
17 days using the app