Reviews (2,038)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly praise this app for enhancing email marketing, increasing customer engagement, and boosting sales. They value its automation, segmentation, real-time updates, and customizable templates for their effectiveness and user-friendliness. The support team is noted for their quick and professional assistance, and the intuitive interface makes setup and operation smooth. Merchants appreciate how it keeps customers informed post-purchase and helps grow subscriber lists and sales.
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Thanks guys for patiently going through all of the issues with me and sorting them out - I would have been lost otherwise!
This app is horrible. They overcharged me and when you need help it takes forever. Ill never use them again. Please read your statements and see what they are charging you each month. They can't even explain to me why they double billed me. Never again.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
I would like to inform you that you used a 50% coupon for the first cycle and from second cycle you started getting the complete subscription charges. As a good will gesture our experts have already processed the best possible refund for you.
We certainly are looking forward to earning back your trust back in our platform with our support.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Great app and very responsive support team, it does what it says on the tin. Will continue to use it!
Pawsome Email & SMS Marketing!
AfterShip Email & SMS made keeping in touch with our pet-loving customers a breeze!
Easy Setup: We were up and running in no time—super user-friendly!
Customer Love: Our customers now get real-time updates on their orders, promos, and more. SMS? Total game-changer!
Results: Boosted engagement and happy tail wags all around. Highly recommend!
Great way to reach out to all of your customers and keep them updated and interested in your business and encourage them to buy more !
Great customer service for the highly customisable product.
Customer service was top tier. Answered all my questions and walked me through each step needed to solve my issue.
Thank you so much for taking the time to share your valuable feedback.
Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
I'm really enjoying this app and the customer service is awesome!
Sabhan has amazing customer service and was able to quick navigate me to the best package for my company. I look forward to utilizing the new features on my shop and creating an amazing experience for my clientele.
Would definitely recommend for small business owners!