Reviews (2,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly email marketing and SMS tools, noting its effectiveness in increasing subscriber lists and sales. They praise its automation features and customizable pop-ups for enhancing customer engagement. While some express concerns about pricing, the consensus is that the app offers good value, especially due to its comprehensive features and responsive customer support.
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DO NOT RECOMMEND We got charged for 6 months ($1,019.94) of no use after they denied usage and when we asked for a refund they said sorry its not possible.
We also asked for a credit and they said no USER BEWARE!
Dear Customer,
Thank you for sharing your feedback.
We can see that on 24-Oct-2024, we had communicated to you that due to the very high bounce rate, your email campaign was suspended and asked to share a few details to help resume the services.
This was same process we followed in August 2024 as well when your email campaign was suspended.
We unfortunately did not get an further response from you on chat or email, nor a request to cancel your subscription.
While your subscription is still active, the subscription charges will continue till the time you cancel the subscription.
We've sent you a follow-up email as well and await your response to discuss further.
Regards
Philips
Team AfterShip
Been using for years no complaints love it
Great customer service for the highly customisable product.
great
Muy buena aplicación, una gran ayuda para elaborar mis campañas de marketing
Worst platform that I used in my life. This 5 star are all fake. Never use this app.
Dear Customer,
Thank you for your feedback.
We'd like to inform you that we had already lifted the email suspension multiple times as communicated to you on the chat support.
However we still continued to see high spam rate causing a low domain reputation. We had requested you to reduce the campaign frequency and send to active contacts only to warm up their domain reputation.
Since there was no improvement, the email services was disabled and we informed you of the same.
While we understand that you did not have the same experience using our application, we can confirm that the reviews here are from Customers who use the same application and were able to help their business.
We've sent a follow-up email to your registered email, please revert to discuss further regarding any concerns you may have.
Regards
Philips
AfterShip
Excellent app.
Works great to let my customers know after-sale information.
Try it! You won't be disappointed!
Easy to use. Provides a range of emails and ideas to capture and convert customers.
great for marketing and giving your users discounts while they shop
very easy to use and so helpful especially on discount