Reviews (6,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.
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great for marketing and giving your users discounts while they shop
very great service
Pooja was very helpful and professional in helping migrating my account over to new flow feature.
I wish some features like the spin to win option were available on the free plans but other than that I love that their customer service is quick to respond. They have great features for newbies like myself.
Thank you so much for sharing your valuable feedback!
We're thrilled to hear that you love our features and found our customer service responsive.
We appreciate your suggestion about including features like the spin-to-win option in the free plan. While some advanced features are part of our paid plans to support continuous improvement, we're always open to suggestions and keen to understand our users' needs.
If you need any assistance or have more feedback, feel free to reach out via live chat on your account or email us at support@aftership.com.
We’ll do our best to ensure your experience with us becomes 5-star worthy!
Best regards,
Team AfterShip
extremely helpful
Easy to use. Provides a range of emails and ideas to capture and convert customers.
Pawsome Email & SMS Marketing!
AfterShip Email & SMS made keeping in touch with our pet-loving customers a breeze!
Easy Setup: We were up and running in no time—super user-friendly!
Customer Love: Our customers now get real-time updates on their orders, promos, and more. SMS? Total game-changer!
Results: Boosted engagement and happy tail wags all around. Highly recommend!
Good Service
Thanks for your valuable feedback.
We are glad to know that our app met your expectations so far. It is always nice to know the requirements of our users so that we can meet their future expectations and provide an engaging experience.
We are open for each recommendation or feedback from our users to make their experience great.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team Aftership
AfterShip customer service was very knowledgeable and helpful.
Aseem Nawa was great to work with.
free branding removable within 1 min of opening app. cant speak to after that