Reviews (6,410)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its post-purchase customer communication, noting increased customer satisfaction and repeat business. It features user-friendly setup, real-time order and promotion updates via SMS, and reliable performance. The customer support is praised for being responsive and helpful, often using chat and Google Meets to resolve issues. Merchants also appreciate the app's effectiveness in boosting subscriber lists and sales.

January 21, 2025

Very good application, recommended by shopify and fellow businesses!
it helps me stay connected and closer to my customers.
i would recommend!

Peak Reach
United Kingdom
16 days using the app
March 14, 2025

The functions are very comprehensive and easy to use. It is worth recommending.

migoolight.com
Hong Kong SAR
3 months using the app
February 10, 2025

Super!!! Very Good!

Studio Tronnic
Brazil
4 months using the app
September 27, 2024

Excellent customer service with Jai! He was prompt and professional. I immediately got the upgrade to Flow Editor that I needed without any hiccups! Seamless integration of the new feature and able to use immediately! Thanks Jai & Aftership!

H.P. May Magick Shop
United States
Over 3 years using the app
January 13, 2025

Thank you for your patient guidance.

PRINTS10
Hong Kong SAR
4 months using the app
November 24, 2024

Excellent app.

Works great to let my customers know after-sale information.

Try it! You won't be disappointed!

U-Solutions
United States
30 days using the app
December 27, 2024

very great service

Fashion Car ®
United States
About 1 year using the app
September 23, 2024

I wish some features like the spin to win option were available on the free plans but other than that I love that their customer service is quick to respond. They have great features for newbies like myself.

Totally Bri LLC
United States
12 months using the app
AfterShip replied September 24, 2024

Thank you so much for sharing your valuable feedback!

We're thrilled to hear that you love our features and found our customer service responsive.

We appreciate your ...

September 25, 2024

Pooja was very helpful and professional in helping migrating my account over to new flow feature.

Fresh For Society
United States
Almost 3 years using the app
May 6, 2024

This App is one of the best I use for my shop! I can only reccomend. Support is the best ever, quick and helpful and everyone is always very kind

Moody Fashion
Switzerland
About 3 years using the app