Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including email automation, segmentation, A/B testing, and SMS marketing. They appreciate its user-friendly interface, customizable templates, and detailed reports. The app's ability to personalize campaigns based on customer behavior is praised for boosting engagement and sales. Its SMS marketing feature is noted for real-time, targeted messaging. Merchants also commend the quick and efficient customer service, as well as the app's easy integration and potential to increase store growth and revenue.

November 25, 2022

So far, I've only used the free pop-up feature for Newsletter sign-ups. I contacted support to remove the 'Remove "Powered by Automizely' button and Lovish did it super fast. Very happy with how quick it was. Thank you.

Sloane & Blake Inc.
About 2 years using the app
November 1, 2022

First I started using this app just for the Popup Newsletter Notification, but scrolling through its settings I noticed how easily I can make any automation I want for any kind of customers or scenario. The stuff is also very helpful. Thank you!

Canada Fashion Center
6 months using the app
January 30, 2023

Great customer service! I was put in contact with someone who could help me within minutes. They send me newletters and videos that I can use to help me become better at using this app. Also the first 6 months is free!

9ine Lives
United States
6 months using the app
April 18, 2023

Pooja provided excellent customer service during my recent interaction with her. She was very attentive and listened carefully to my concerns. Pooja was knowledgeable about the product and was able to answer all of my questions. She was patient and took the time to explain things to me in a clear and concise manner. Pooja was also friendly and had a positive attitude throughout our conversation, which made the experience even better. Overall, I was very impressed with the level of service I received from Pooja and would highly recommend her to anyone looking for great customer service.

United States
3 months using the app
September 8, 2023

This app offers fantastic free features that are incredibly helpful for newcomers to the e-commerce business or those operating on a smaller scale. As a newbie, I was initially struggling to understand everything, but their support team patiently explained each feature step by step. It's like having a toolkit all in one place to boost your website sales!

Thank you so much :)

About 7 hours using the app
April 24, 2023

I've only been using it for a few days ,but it seem like a pretty good app. I've never tried email marketing before so for someone like me, it can be a little bit of a learning curve setting things up. However, the help chat is very useful if you get stuck

UwU Vibes
United States
3 days using the app
AfterShip & Automizely replied April 25, 2023

Thanks for your valuable feedback. We are glad you liked our app and customer service.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

I would like to inform you that we've the help articles to guide our users to make the application simple.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Team Automizely

November 19, 2022

I've been using the free plan of this app for a few years and have needed help from customer service a handful of times-- they're always very prompt in helping me and I'm always happy with it. It's one of the best free apps out there I think

United States
About 2 years using the app
December 10, 2022

Great tool !! So much is included here. It definitely works for my needs and I'm excited to play with some of the other features... Amazing customer service, as well. Aditya was very helpful.

United States
2 days using the app
October 31, 2022

Lovish is extremely helpful Thank you . The customer service received is super . I’ve found the emails & marketing app a god send it’s been a real big help . Im really pleased that I chose this app to help with my small business. Thank you Automizely

The Wick Goddess
United Kingdom
9 months using the app
February 24, 2023

I am loving this app and everything that can be done with it. I believe i will be able to boost sale and engagement. Thanks so Jai who assisted me is getting my first newsletter campaign activated. He was so helpful. You need to get this app.

Boys Baby Store
United States
4 months using the app