Reviews (6,384)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its exceptional customer service, particularly noting representatives like Jai and Karan for their support. It features a user-friendly interface that simplifies setup and operation, making it an effective tool for email marketing, SMS updates, and pop-ups. The app also offers real-time updates, seamless email campaigns, and powerful automation tools that enhance engagement and conversion rates. Merchants appreciate the quick response times of the support team and the educational resources that help maximize the app’s utility. Promotions and upgrades provide additional value, enhancing marketing strategies effectively.
Refine
-
By rating
Love the professionalism
Just started using this app
Thank you for your valuable feedback.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
They are always ready to help. Thank you!
I had an amazing and very easy and motivating experience because the person that helped me, Ayushi literally maade it so any question I had was answered so clear and practically and concisely even though she explained within the means of our small chat, everything it was so detailed but i wasnt overwhelmed it was so clear i literally felt so motivated to continue and publish my pop ups because of how she helped me. as a new business owner and ceo/mogul, web designing and web development isnt something i previously knew how to do and she made it so easy. i can see her being a supervisor/manager or even regional manager because thats how good at what she does and she also has management skills, communication skills, amazing computer skills, and she has a way with people where customers have no problem continuing the business relationship. so thankful that i have this amazing platform to help me and wonderful workers like Ayushi! blessings in Jesus name
Ayushi great support walks you through the steps needed to help you solve any problem you may come across
I got my branding removed for free due to a promotion on the app, karen helped me and she was amazing! Also Garvita stayed with me for a long time on google meets, even though I was having issues with my computer, all for a tiny issue (email verification). Great service, great app, great customer support team. Thank you so much!!
its just a wasting of time .
they allot of issues , when i talked with customer service they traying to make me I'm the one who have the problem.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
I like to share that with Aftership marketing emails and SMS you will be able to send automated emails to your subscribers only and it is not possible to send emails to no subscribers. We have already shared the list of features available regards the automatic flows via chat.
We certainly are looking forward to earning back your trust back in our platform with our support.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
GOOD
SO easy to work with!
GREAT SO FAR!