Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use email automation, segmentation, A/B testing, and SMS marketing tools. They appreciate the customizable email templates, detailed reporting, and personalized messaging based on customer behavior. The app's integration with stores and free features are seen as major benefits. Customer service is consistently described as quick and responsive. This app is particularly valuable for businesses aiming to expand their customer base and boost revenue.

February 20, 2024

Great experience, customer support was fast and fixed the issue with ease. Highly recommend!

Proatein Mealz
Canada
14 days using the app
December 27, 2023

Honestly a great app and has so many features even on the free plan. Feel like it has really added to my store after only using it for a couple of weeks and discovering all the little things you can do. Support was also quick and helpful.

Luminescence AU
Australia
2 months using the app
February 29, 2024

Application intuitif et facile à installer.
Correspond à ce que je recherchais.
Je recommande

Hayya Empire
France
Almost 3 years using the app
March 22, 2024

Easy to work with. Very efficient. And the task was completed in 5 minutes. Thank you very much

Remy Man Products
United States
About 1 month using the app
January 4, 2024

Overall experience has been great. Akansha was quick to offer her help when requested. Thank you for making my job easy and helping me and other entrepreneurs like me.

Jazeez Store
New Zealand
2 months using the app
February 19, 2024

Total fiasco from the start, tried it for three months and had more issues with this app than any other thing I have used in the past 9 years.. Do not recommend, in the slightest.

BoatPlugLight.com
United States
3 months using the app
AfterShip & Automizely replied February 21, 2024

Thank you for taking the time to share your feedback with us. Please accept our sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.

I regret to inform you that your account has been suspended due to a high number of bounced contacts. Unfortunately, these malicious activities have forced us to make the difficult decision to suspend our services to your store. We have already credited the refund to your account. Regarding this, one of our support team members sent you an email for better clarification. We are looking forward to hearing from you over the email.

We sincerely regret any inconvenience caused during the three months you used our app. We are open to any suggestions. We will try our best to provide you with the best experience.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

February 14, 2024

Great customer service and fast responses! Would highly recommend.

Trend Fuse Market
United States
3 months using the app
April 23, 2024

very helpful and kind

RM Apparel Co
United States
5 months using the app
April 6, 2024

Ayushi was very patience and helpful when I needed assistance!

FISARTZ
United States
2 months using the app
March 6, 2024

Would recommend this App for great service and quick response.

Shape & Scent
United States
3 months using the app