Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

May 25, 2024

Whenever I reach out to customer service, I am met with friendly and knowledgeable staff who are able to assist me with any inquiries I have. They make the process easy and stress-free, which is appreciated

FantaCy Universe
India
5 months using the app
AfterShip replied May 26, 2024

Thank you so much for taking the time to share your valuable feedback.

We're thrilled to hear that you find our app amazing and that you've had a positive experience with our customer support. Your feedback is immensely valuable to us, and we truly appreciate your kind words.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 13, 2024

Very quick response time!

Milkie & Co
Canada
Over 1 year using the app
June 24, 2024

I liked the experience so much, the customer service is very helpful, especially Karan

Sky is the limit
Egypt
9 days using the app
November 22, 2023

Perfect app to scale when it comes to email marketing. Very happy with the help given by their FAST support. Within minutes Pooja was able to help me with my questions - they are easily accessible via chat . I HIGHLY recommend this app for your store!!!

Jirano
Canada
Almost 3 years using the app
March 13, 2024

So many different tools under one app. Customer Service was very helpful when contacted

WoofStar Shop
United Kingdom
Over 2 years using the app
May 13, 2024

Smooth service and efficient customer support even for free plans!

Sunny Stoic Studio
Philippines
Over 2 years using the app
May 22, 2024

Fast and easy to use. Great customer service.

Kemmah
United States
Over 3 years using the app
December 5, 2023

I want to thank Jai , from Automizely customer service from helping me solving the isssue I was having for my account. I completely forgot my password in my account and wanted to update my email on file. He was patiently guided me and accomodate me to resolve the issues. With time difference fr India Vs USA. I also had another account that connected to the email I wanted to use for the account I want to keep. He also helped me figure it out. and help to resolve. I like Automizely Apps for my store it has a lot of features and very easy to manage and use for shopify store. Thanks again Jai.

Bay Trendy Boutique
United States
Almost 2 years using the app
June 26, 2024

jai assistance was helpful

B-FECT CLOTHING
India
11 months using the app
June 27, 2024

Jai was extremely generous.

TopazG07 LLC.
United States
3 months using the app