Reviews (6,375)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, with team members like Jai, Karen, and Ayushi often highlighted for their helpfulness. It's noted for being user-friendly and easy to set up, ideal for those new to email marketing and SMS. The app is effective in boosting customer engagement and business growth with features like email campaigns, automation tools, and insightful dashboards. Additionally, it's considered cost-effective, offering valuable free features that benefit new or expanding businesses. The responsive support team and educational resources also contribute to a positive user experience.

May 25, 2024

Whenever I reach out to customer service, I am met with friendly and knowledgeable staff who are able to assist me with any inquiries I have. They make the process easy and stress-free, which is appreciated

FantaCy Universe
India
5 months using the app
AfterShip replied May 26, 2024

Thank you so much for taking the time to share your valuable feedback.

We're thrilled to hear that you find our app amazing and that you've had a positive experience with our customer support. Your feedback is immensely valuable to us, and we truly appreciate your kind words.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

May 30, 2024

sandiya was good

SHOEBOXSHOO
India
2 months using the app
June 25, 2024

Love it so far! No complaints.

DeeMoraEmpire
United States
3 days using the app
May 9, 2024

Fast response and provided useful article.

Ever Lasting
United States
Almost 3 years using the app
May 23, 2024

great customer service I 100% recommend

Cart A' Locker
United States
4 months using the app
Edited July 2, 2024

Shaim is very helpful, thank you for the explanation and look through my questions.

RaaB Family Malaysia Official Online Store
Malaysia
About 2 months using the app
May 6, 2024

This App is one of the best I use for my shop! I can only reccomend. Support is the best ever, quick and helpful and everyone is always very kind

Moody Fashion
Switzerland
About 3 years using the app
May 25, 2024

I had an amazing and very easy and motivating experience because the person that helped me, Ayushi literally maade it so any question I had was answered so clear and practically and concisely even though she explained within the means of our small chat, everything it was so detailed but i wasnt overwhelmed it was so clear i literally felt so motivated to continue and publish my pop ups because of how she helped me. as a new business owner and ceo/mogul, web designing and web development isnt something i previously knew how to do and she made it so easy. i can see her being a supervisor/manager or even regional manager because thats how good at what she does and she also has management skills, communication skills, amazing computer skills, and she has a way with people where customers have no problem continuing the business relationship. so thankful that i have this amazing platform to help me and wonderful workers like Ayushi! blessings in Jesus name

Pretty Clean Brand
United States
3 months using the app
May 25, 2024

Muito bom, super recomendo e ainda tem plano gratuito, ameii

Void Word
Brazil
2 months using the app
May 6, 2024

CUSTOMER SERVICE IS GREAT

Beautiful Kreations Kustom Designs LLC
United States
Over 2 years using the app