Reviews (6,391)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.
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Fast and easy to use. Great customer service.
Fast response and provided useful article.
I got help from Sadhan. I was having trouble continuing the setup and he helped me figure it out quickly! Thanks again Sudhan.
Very interesting app. Amazing support
Very powerful function, timely technical support, recommended
I'm giving 5 stars to Jai, my customer service rep today. And 3 stars to Automizely. Jai was wonderful; he answered my questions quickly and helped me understand what was happening.
Automizely I'm still figuring out. I don't see a way to add photos to your texts, I can't schedule them for the exact time I want (we like to send texts 2-3 minutes before the hour to let people know we're going live), and so far all the texts I've tried to send have had to be reviewed for compliance issues (there haven't been any).
Klaviyo was a lot easier. But maybe after I've used it more and integrated some things with Shopify, I'll come back and update my review.
Thank you for sharing the feedback for support.
I'm sorry to hear that you're facing some challenges with Automizely.
For scheduling texts at specific times, Automizely allows you to schedule and automate SMS and email campaigns. While there may not be an option to schedule texts for an exact minute, you can specify the sending time within a specific hour or day.
As for compliance reviews, it's common for marketing platforms to have compliance mechanisms in place to ensure messages adhere to legal and regulatory requirements. It's a necessary step to maintain a high standard of messaging and protect both businesses and recipients.
please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Great customer service, love the color scheme, and their services as a whole are fantastic! Keep up the amazing efforts!
Nice tool for email marketing.
Karan was super helpful with my questions and quickly looked into my concerns. Highly reccomend!
It's easy to install and use, plus their online chat support is excellent!