Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

Edited November 24, 2024

Support is the best thing about this app hands down!!

Blazed Wicks
United States
Almost 4 years using the app
March 7, 2021

So far I like it, still exploring. looks promising but let's see how it goes. The interface looks easy as well.

Lumina Silky Skin
United States
Almost 4 years using the app
June 13, 2024

Very quick response time!

Milkie & Co
Canada
Over 1 year using the app
March 20, 2021

Easy to use. Pretty clear instructions and set up for what we need. Would recommend for other businesses.

JOSHUA MOHAMED
United States
Almost 4 years using the app
April 16, 2021

I like this app it's very useful and funny, which will help me increase my page session time. Also, appreciate the customer service support.

oraimo Nigeria
China
Almost 4 years using the app
May 6, 2024

CUSTOMER SERVICE IS GREAT

Beautiful Kreations Kustom Designs LLC
United States
Over 2 years using the app
Edited January 5, 2022

******THEY HAVE FORCED ME TO CHANGE THE REVIEW!***** The app is fine for a basic store with couple of hundred subscribers but you can not trust this app! They launch new features without testing which can be very damaging for your brand which has happened to us. They launched a new feature in newsletter where the email will show the last viewed items to subscribers but instead it did not show anything and showed some code in the email. The email was sent to over 8000 people so you can imagine the debacle. When I contacted customer support, the guy first said its browser issue and then said forward me the email you recieved. I forwarded him the email and he said he can see everything in correct format. I asked him to take a screenshot of what he received and he said he can't do that which was surprising. I kept pushing him to send me screenshot and finally he sent me a screenshot of the top banner which did not show anything. After that he said, problem is more complex and he has forwarded it to the other department which basically means he lied about what he received in email! Since then, I haven't heard from them. Imaging how its ruined our brand with this amateur app. A word of advice, go for a more reputed app which you can trust and have reliable customer support if you want to grow you busniess.

Decorfaure
Australia
Almost 4 years using the app
June 5, 2021

This app has really helped me get subscribers on my email list which is important for me so im very happy

Official Gemz
United States
Almost 4 years using the app
March 24, 2021

So far this app is fantastic. Definitely recommend. I’ve been able to set up email and lost of features that I would never have know only for this app. Really happy I downloaded it.

Giftworks
Ireland
Almost 4 years using the app
November 26, 2020

LIKED EASY TOO USE I RECOMENDED .....................................................................

Urban Fashion Store
United States
Almost 4 years using the app
AfterShip replied November 26, 2020

Thanks for your review.

Do let us know if you have any suggestions for us which makes your experience a 5-star one.

Kind Regards,
Sumit