Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

March 4, 2024

5 star for up in coming brand owners that is trying to do sms and gmail markting

RISK TAKERS
United States
2 months using the app
March 11, 2024

Walked through set up - easy to follow

BSC Designs
United States
8 months using the app
May 27, 2024

Jai was very quick to resolve my issue. Will be using the app more and see how its serves our website.

Truth And Hair
India
4 days using the app
April 15, 2024

One of the best app in Shopify.

Arabic Name Jewellery
Australia
7 months using the app
May 7, 2024

Jai Kumar was super helpful and friendly! I switched over from Klaviyo and their customer service is really limited so it was nice to be able to speak with someone right away.

Jean & June
United States
About 22 hours using the app
June 13, 2024

Very quick response time!

Milkie & Co
Canada
Over 1 year using the app
July 9, 2024

SO easy to work with!

Christian Brew
United States
About 1 year using the app
July 3, 2024

I love this team, they are the best and the app is indescribable amazing.

LovelyRLovely
United Kingdom
4 months using the app
March 26, 2024

Great support! however their pricing is a bit overpriced. Overall Great app!

Beautika
Kuwait
3 months using the app
AfterShip replied March 27, 2024

Thank you for the feedback! I'm glad you found the app helpful. I understand your concern about the pricing. The developers determine the app's pricing, and they consider various factors. However, I will pass along your feedback to the development team for their consideration.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip

June 30, 2024

Fast and Effective service.

Aurorra
India
2 months using the app