Reviews (6,385)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and conversion rates with its real-time updates and promotional tools. It's noted for being user-friendly and easy to set up, offering features like email campaigns and automation tools that effectively support various marketing needs. The app is reliable, and the support team, including noted members like Jai, Karan, and Shaim, is quick to resolve issues, providing exceptional customer service. Merchants appreciate how the app enhances customer satisfaction and streamlines communication.

May 5, 2024

the helped me quickly

SEASONS - Plant Based Cheese
United States
Over 1 year using the app
March 1, 2024

Akanksha was very quick to help me with my inquiry! I like this app a lot so far and would recommend it. It is great and they are very helpful

TheStepsBook
United States
8 months using the app
May 22, 2024

Incredible customer service, impressed with their responsiveness.

The Luxy Nomad
United States
5 months using the app
May 7, 2024

Jai Kumar was super helpful and friendly! I switched over from Klaviyo and their customer service is really limited so it was nice to be able to speak with someone right away.

Jean & June
United States
About 22 hours using the app
January 17, 2024

Would definitely recommend for small business owners!

TENOM The Label
United States
Over 3 years using the app
March 5, 2024

Customer service was top tier. Answered all my questions and walked me through each step needed to solve my issue.

Charming Belluxe Boutique
United States
Over 3 years using the app
AfterShip replied March 6, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

March 1, 2024

Had a question related to multi language flows and support was there in minutes to make my day. Thanks again, much appreciated

Preame
Germany
6 months using the app
January 26, 2024

Ayushi was a great help! So far I've used a few automizely apps and they've all been great. Thanks for all the help!

Foxi Fun
Canada
10 months using the app
April 30, 2024

Great app, helpful staff and easy to use.

New Dawn UK
United Kingdom
Over 2 years using the app
March 5, 2024

Ease of use and great customer service.

Boheme Ginger
United States
Over 2 years using the app