Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

March 5, 2024

Customer service was top tier. Answered all my questions and walked me through each step needed to solve my issue.

Charming Belluxe Boutique
United States
Over 3 years using the app
AfterShip replied March 6, 2024

Thank you so much for taking the time to share your valuable feedback.

Your feedback is immensely valuable to us. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 6, 2024

The agent i spoke to was very nice and knowledgeable. i would like to speak to same person again if i have any other issues. But so far i like the app

Stun By Ami
United States
6 months using the app
August 14, 2024

amazing support and help throughout the whole process.

AMRHEA
United Arab Emirates
3 months using the app
July 30, 2024

Was met with phenomenal and efficient help from support on multiple inquiries

Alfonso's Coffee
United States
2 months using the app
May 25, 2024

Whenever I reach out to customer service, I am met with friendly and knowledgeable staff who are able to assist me with any inquiries I have. They make the process easy and stress-free, which is appreciated

FantaCy Universe
India
5 months using the app
AfterShip replied May 26, 2024

Thank you so much for taking the time to share your valuable feedback.

We're thrilled to hear that you find our app amazing and that you've had a positive experience with our customer support. Your feedback is immensely valuable to us, and we truly appreciate your kind words.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 10, 2024

The time-saving features of this app have been a game changer for me. I can now focus on other aspects of my business while knowing that my marketing efforts are being taken care of.

Woofio
United Kingdom
26 days using the app
March 5, 2024

Ease of use and great customer service.

Boheme Ginger
United States
Over 2 years using the app
October 17, 2024

Acabo de empezar con aftership pero me han resuelto una duda muy rapido.

Aloha
Spain
3 months using the app
AfterShip replied October 19, 2024

Thank you so much for sharing your valuable feedback!

We're glad to hear that your question was resolved quickly.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance or have more feedback, feel free to reach out via live chat on your account or email us at support@aftership.com.

We’ll do our best to ensure your experience with us becomes 5-star worthy!

Best regards,
Team AfterShip

March 4, 2024

J Sadhan Roshan was very helpful, and he guided me through the process step by step so that i can understand.
Thank You for all your support.

Macks Gift Shop
United States
About 2 months using the app
July 1, 2024

Jai was very helpful and walked me through setting up our SMS properly.

Electric Cloud - Naturally Lifted With CBD & Adaptogens™
United States
7 months using the app