Reviews (6,375)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, with team members like Jai, Karen, and Ayushi often highlighted for their helpfulness. It's noted for being user-friendly and easy to set up, ideal for those new to email marketing and SMS. The app is effective in boosting customer engagement and business growth with features like email campaigns, automation tools, and insightful dashboards. Additionally, it's considered cost-effective, offering valuable free features that benefit new or expanding businesses. The responsive support team and educational resources also contribute to a positive user experience.

October 2, 2024

They have the best customer support I have ever experienced. Really kind and helpful assitance.

The IQ Studios
Spain
17 days using the app
July 30, 2024

Was met with phenomenal and efficient help from support on multiple inquiries

Alfonso's Coffee
United States
2 months using the app
June 21, 2024

They are always ready to help. Thank you!

Just Your Hair
Canada
Almost 2 years using the app
May 25, 2024

I had an amazing and very easy and motivating experience because the person that helped me, Ayushi literally maade it so any question I had was answered so clear and practically and concisely even though she explained within the means of our small chat, everything it was so detailed but i wasnt overwhelmed it was so clear i literally felt so motivated to continue and publish my pop ups because of how she helped me. as a new business owner and ceo/mogul, web designing and web development isnt something i previously knew how to do and she made it so easy. i can see her being a supervisor/manager or even regional manager because thats how good at what she does and she also has management skills, communication skills, amazing computer skills, and she has a way with people where customers have no problem continuing the business relationship. so thankful that i have this amazing platform to help me and wonderful workers like Ayushi! blessings in Jesus name

Pretty Clean Brand
United States
3 months using the app
May 24, 2024

I got my branding removed for free due to a promotion on the app, karen helped me and she was amazing! Also Garvita stayed with me for a long time on google meets, even though I was having issues with my computer, all for a tiny issue (email verification). Great service, great app, great customer support team. Thank you so much!!

Doll & Dollhouse
United States
10 months using the app
August 14, 2024

amazing support and help throughout the whole process.

AMRHEA
United Arab Emirates
3 months using the app
July 19, 2024

Great customer service, love the color scheme, and their services as a whole are fantastic! Keep up the amazing efforts!

Divine Direction
United States
18 days using the app
Edited August 14, 2024

Very interesting app. Amazing support

Entrepredia
Mauritius
10 months using the app
Edited July 6, 2024

Ayushi great support walks you through the steps needed to help you solve any problem you may come across

She's Glam Hair Collection
United States
13 days using the app
August 16, 2024

Un excellent service de suivi !

Après avoir utilisé Aftership pour suivre ma commande, je suis très satisfait du service. Les mises à jour étaient régulières et précises, ce qui a facilité le suivi de mon colis. L'interface est simple à utiliser et rend le suivi sans tracas. Je recommande Aftership pour une expérience de suivi fiable et efficace.

Digital Store
France
About 1 month using the app