Reviews (6,410)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its post-purchase customer communication, noting increased customer satisfaction and repeat business. It features user-friendly setup, real-time order and promotion updates via SMS, and reliable performance. The customer support is praised for being responsive and helpful, often using chat and Google Meets to resolve issues. Merchants also appreciate the app's effectiveness in boosting subscriber lists and sales.

May 3, 2024

I think it's the perfect marketing system!
I can't say much about it yet because I've just started using it, but my first impression is very positive.I'm sure it will work well!

Zoter Shop
Germany
6 months using the app
August 29, 2024

This app is horrible. They overcharged me and when you need help it takes forever. Ill never use them again. Please read your statements and see what they are charging you each month. They can't even explain to me why they double billed me. Never again.

Pretty Healthy
United States
Over 4 years using the app
AfterShip replied August 31, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our ...

May 24, 2024

I got my branding removed for free due to a promotion on the app, karen helped me and she was amazing! Also Garvita stayed with me for a long time on google meets, even though I was having issues with my computer, all for a tiny issue (email verification). Great service, great app, great customer support team. Thank you so much!!

Doll & Dollhouse
United States
10 months using the app
September 26, 2024

AfterShip customer service was very knowledgeable and helpful.
Aseem Nawa was great to work with.

Kleenaire
United States
Almost 3 years using the app
September 4, 2024

Pawsome Email & SMS Marketing!

AfterShip Email & SMS made keeping in touch with our pet-loving customers a breeze!

Easy Setup: We were up and running in no time—super user-friendly!

Customer Love: Our customers now get real-time updates on their orders, promos, and more. SMS? Total game-changer!

Results: Boosted engagement and happy tail wags all around. Highly recommend!

Tandem Tailz
Canada
10 days using the app
July 5, 2024

Was really quick to respond, and directed me exactly where I needed to go when I couldn't figure out what I was doing. Thank you so much, amazing staff.

Flexii
United States
5 months using the app
May 17, 2024

Hi! Karan was very helpful helped me with upload payment method. Thank s again!

La Terrán
United States
Over 2 years using the app
July 3, 2024

Automizely Marketing: The Game-Changer for Your Business!

Automizely Marketing has revolutionized our approach to customer engagement. From seamless email campaigns to powerful automation tools, it’s a marketer’s dream! The intuitive dashboard and analytics provide deep insights, making data-driven decisions effortless. Their exceptional customer support is always ready to assist, ensuring a ...

Petsylo
Canada
26 days using the app
November 27, 2024

great for marketing and giving your users discounts while they shop

Hot Deals KW
Canada
7 days using the app
November 4, 2024

Easy to use. Provides a range of emails and ideas to capture and convert customers.

Coco's Collections
United States
18 days using the app