Reviews (2,494)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
April 9, 2025

The app is terrible, I have spent many weeks to setup and raised many tickets to support. After follow all of their guidance, the simple Abandoned Checkout Flow still does not work. dont understand why there are too many good reviews. Customer service agents have no ideas about their app. Poor support, wasting alot of time. After getting all of my customer emails, the app can not do anything.

Boudio
United States
12 days using the app
Yotpo - Email & SMS replied May 7, 2025

We're sorry to hear about your experience. The Abandoned Checkout Flow isn’t working because your account’s compliance requirement is still incomplete. We tried reaching out, but didn’t hear back from you. We're here and ready to help anytime you're open to continuing, and we'd love the chance to turn this around. We understand setup issues can be frustrating, and we truly want to make this right. Please don't hesitate to contact us, our team is here to support you.