Reviews (539)
I'm upset with the support, I had problems and they took more than 1 week to resolve them, I've had a problem for 2 weeks and until now they haven't helped me, there's no way I can stop my store until the problems are resolved, unfortunately I had more dissatisfaction than joy with this app.
Hi iGOLD, we're sorry for the frustration you experienced. Two weeks without a resolution is far too long, and we fully understand how disruptive that is when you're trying to run your business. We want you to know that a lot has changed since your review, we've made significant improvements to both our platform and our support experience, with new features and faster response times that we're proud of. We'd love the chance to show you what Redo looks like today. If you're open to it, please reach out to us at support@redo.com and we'll personally make sure you have a much better experience going forward.