Easify Custom Product Options
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Reviews (2,254)
This rating is for Clove from customer support who did great in trying to help me resolve the issue I was having. Though I found out that the app does not currently support what I need under the conditional logic, I would say I am impressed with the quick assistance from Clove and the fact that she understood what I was explaining which was a little tricky to understand if she was not paying attention but she did understand and was very patient. For customer service and their readiness to accept feedback to improve their app, I give this app 5 stars.
Thank you so much for your thoughtful feedback. We truly appreciate you taking the time to share your experience with Easify Product Options, even though the app wasn’t able to fully support your specific needs at this time.
We're really glad to hear that Clove was able to assist you with patience and clarity. We'll be sure to pass along your kind words, she’ll be happy to know her support was helpful and that you felt understood throughout the conversation.
It means a lot to us that you still chose to leave a positive rating based on the support experience and our openness to feedback. We're always working to improve the app, and your insights around conditional logic are genuinely valuable as we continue making updates.
If there’s ever anything we can do to help or if you’d like to revisit the app in the future, please don’t hesitate to reach out. We're always here to assist.
Best regards,
Easify Team.