Reviews (268)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
Edited October 21, 2025

This app has been great for reducing tickets and boosting revenue.

We've been using Order Editing for a few months now. We looked at a few competitors before we heard about this app, but honestly - the competitors just don't compare. I felt like they caused a lot of friction (canceling orders entirely, rebuilding and recharging cards, etc).

When I came across Order Editing, it seemed a little too good to be be true, but it really has been such a seamless experience. We haven't had a single complaint from our customers, customers love it, our CX team can spend time focusing on more complex tickets, and we've been able to save SO many orders from shipping to incorrect addresses.

Would def recommend!

The Perfect Jean
United States
9 months using the app