BUCKS Currency Converter PRO++

Summary: We couldn’t reproduce the issue when we checked, and the app appeared to be working fine. We’ve reached out but haven’t received a response. We'd love to investigate further and help resolve the concern.

Dear,

I'm really sorry to hear about the issue you experienced with the app disappearing from your website. I understand how disruptive this must have been, and I sincerely apologize for the inconvenience caused.

When our team checked your store, we weren’t able to reproduce the issue—the currency converter appeared to be working correctly on our end. We also shared screenshots for your reference and requested further details to investigate deeper, but we haven't heard back yet.

We’d truly appreciate it if you could let us know whether the issue persists and on which page you’re seeing the problem. We’re here to help and would love to fix this for you as quickly as possible.

Looking forward to your response so we can resolve this fully.

Best regards,

Tinu
Customer Support Lead, Helixo