Reviews (574)
Overall rating
3.8
May 15, 2025
I've used ShipStation for many years. It used to work well. Not it's constant technical issues. Get a support ticket completed is very time consuming. Endless back & forth emails. They used to have live support. They charge you to use your own FedEx account. Shopify has better prices so it's not worth the monthly fee and the time and frustration is the largest cost.
Body Brazil
United States
About 1 year using the app
ShipStation replied
May 27, 2025
Hey there, thank you for bringing this to our attention! Our team has been in touch with you regarding the issues you have surfaced - if you could please respond to your open ticket with us, we'll be happy to help you further. Hoping to hear back soon!