Reviews (5,274)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
June 4, 2025

Excellent Customer Support – Tess Saved Me Hours of Stress!

As a newcomer to Shopify and dropshipping, I ran into a technical issue while setting up my store that I just couldn’t figure out. I spent countless hours researching online, watching YouTube tutorials, and trying different fixes—none of which worked. It honestly left me with several sleepless nights.

Eventually, I decided to reach out to DSers customer support, and I’m so glad I did. Tess responded quickly and was incredibly friendly and helpful. She provided detailed, step-by-step instructions with screenshots, making the solution crystal clear. Within 10 minutes, my issue was completely resolved.

Looking back, I wish I had contacted DSers support right away instead of trying to do it all on my own. The support team is knowledgeable, efficient, and kind. Next time, I’ll definitely go to DSers first!

Thank you, Tess, and the DSers team!

Zoomies Pet Supplies
United States
6 days using the app
DSers replied June 9, 2025

Hi,

Thank you so much for taking the time to share your experience! We're really glad to hear that Tess was able to save you time and stress with clear, step-by-step help. Our customer service team takes pride in guiding our users with patience and expertise.

If you ever need assistance again, please don’t hesitate to reach out — we’re always here to support you on your journey.

DSers Team