Reviews (707)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
All reviews
June 26, 2025

Account suspension without explanation, no support for backing up active data, and no regard for how difficult it will be for the user to manage purchased shipping labels, track shipments, or take any further actions.

Eco Print
United States
13 days using the app
ShipStation replied June 27, 2025

Hi there, we understand how frustrating this experience must be. We attempted to contact you via the phone number on file but were unable to reach you, so we've followed up by email to help resolve the issue. Please know we're here to support you and want to ensure you have access to everything you need. We hope to connect with you soon!