AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,240)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
All reviews
July 6, 2025

Too expensive and support is mediocre.

Japanese Taste
Japan
8 months using the app
AfterShip replied July 11, 2025

Hello Japanese Taste team,

My name is Philips from AfterShip reaching out to see if you can give us an opportunity to address the concern(s) you may have which led to your cancellation of the AfterShip Tracking Premium 36K annual subscription.

We understand that our product may seem expensive as compared to other competitors in the market but rest assured the features and offerings we provide are the best the available market.

We reviewed some of the queries you have raised before like the cost for member seats and the ability to use AfterShip Tracking on multiple stores/brands and while I understand that it may seem expensive to have each store with their own subscription, you can always connect multiple stores with AfterShip which can work for your business.

We'd love to set-up a call at a time of your convenience to discuss further and understand your business requirement.
I can assure you that we can address the concern of adding team members and any concerns you may have should we get the opportunity along with any queries you may have.

Please share your availability and time zone so that we can schedule a call to further discuss the way we can help your business by sending an email to support@aftership.com.

We look forward to hearing from you.

Regards
Philips
Team AfterShip