Subi: Subscriptions & Loyalty

Subi: Subscriptions & Loyalty

Reviews (828)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
Edited August 29, 2025

I am changing review slightly because of a lot of issues they have been having. Still a dedicated team & their loyalty is in beta but still.

You can't turn off their company branded emails for members getting points. They still don't have any loyalty redemption options that aren't just a gift card (no custom products, gifts). The signup bonus doesnt seem to work cause there is no way to "sign up." They have discount % but no max. Free shipping but no denying international. The points don't backtrack on POS sales so if customers don't enter info BEFORE a sale they don't get points.

There is no widgets or features to advertise loyalty. Their subscription seems promising but I am starting to regret building our Loyalty with them. Good ui, nice team - so we will stick it out and hope they update fast but If you are looking for loyalty with subscription I would be cautious and just stick to subscription until they are out of beta.

Also still:

Really wish they had member credits (for like subscriptions that offer free services once a cycle) but they said they are working on it. Fantastic customer support.

Brooklyn Film Camera
United States
25 days using the app