Subi Subscriptions App

Subi Subscriptions App

Reviews (795)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention, describing it as a game-changer for subscription management and revenue growth. It features user-friendly setup, recurring billing, product swaps, and trial periods. The app integrates smoothly with existing systems and offers responsive, effective customer support that provides personalized assistance, making it ideal for anyone looking to enhance subscription services on Shopify.

January 8, 2025

Miles was very helpful! I'm excited to know there are changes coming to the platform where reports can be pulled form a dashboard. That will make the app much better!

Trucking Start-Up Services
United States
Over 1 year using the app
December 17, 2024

The app is a very great idea for those who can expense it! I was able to try it out and it wasn't the right fit for me because I am a new small business. I look forward to growing my business and hopefully resubscribe to this app in the future!

I have to give a big shout out to Pearl from the Customer Care Team for being so responsive and helpful to me. If you ever have any issues, I hope you get Peal to help you :)) Thank you again for your help Pearl!!

Doughlizious
Canada
5 months using the app
December 19, 2024

We chose Subi as the app for us to run hardcopy magazine subscriptions via Shopify. The scheduling option allows us to accept subscriptions for the current Issue up to a specific time before cutting over to the next Issue, this allows us to forecast accurately. The launch was a little hectic, but we were well supported by the Subi support team. We've ticked over to Issue 2, and the team has been able to help us out with a few tweaks, and it's been smooth sailing since. Highly recommend!

Never Too Small
Australia
6 months using the app
November 18, 2024

I've been using Subify for more than 4 months now, and it’s a great app – very intuitive and easy to navigate! It has really streamlined managing subscriptions for our online store. My only minor gripe is the export feature: when I want to export the current list of subscribers, I have to request it, and it arrives by email within 12 hours. However, if I ask for it via customer service chat, it’s sent over within minutes. Big thanks to Mason for his prompt and helpful support! Overall, it’s a solid app with responsive customer service.

Joii Pet Shop
United Kingdom
6 months using the app
January 28, 2025

Amazing service from Pearl and the team at Subi with the customizations we wanted for our shop. Does everything we need and has been easy to setup. No issues at all. Thanks team!

Svens Island New Zealand
New Zealand
4 months using the app
November 27, 2024

great subscription service. customer service is always helpful when we need assistance. we've worked with Stella a couple times now and she is quick and efficient!

dark & disturbed
United States
Over 1 year using the app
January 19, 2025

The customer help is amazing, it though the support was robots they were so fast. Emma helped me a ton in customizing everything to my store. would defiantly recommend!

Bear Muscle Nutrition
United States
3 months using the app
December 13, 2024

Rick was very helpful. I was having a problem with my customers payment method and he was able to help me. He responded very quickly as well.

RELYCO
United States
8 months using the app
January 31, 2025

Emma was great! I had a bit of trouble with the shipping integration between Subi, our shipping App, and Shopify. Emma was with me every step of the way until the resolution was implemented! Thanks so much to Emma and the Subi Team!

Laos To Your House, Inc.
United States
About 2 months using the app
February 9, 2025

I had a few questions on how to change some settings according to the billing and shipping dates I chose, and Mason and Nareh were a great help for me, tried to be as clear as they could and always happy to answer my questions. Thank you very much

SecretsByMuslimah
France
About 1 month using the app