Subi Subscriptions App

Subi Subscriptions App

Reviews (748)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and seamless Shopify integration, making subscription management efficient. They praise the responsive customer support and the customization options that enhance customer retention and satisfaction. Its reliable performance and competitive pricing are also noted as beneficial for boosting business operations and revenue.

December 17, 2024

The app is a very great idea for those who can expense it! I was able to try it out and it wasn't the right fit for me because I am a new small business. I look forward to growing my business and hopefully resubscribe to this app in the future!

I have to give a big shout out to Pearl from the Customer Care Team for being so responsive and helpful to me. If you ever have any issues, I hope you get Peal to help you :)) Thank you again for your help Pearl!!

Doughlizious
Canada
3 months using the app
December 19, 2024

We chose Subi as the app for us to run hardcopy magazine subscriptions via Shopify. The scheduling option allows us to accept subscriptions for the current Issue up to a specific time before cutting over to the next Issue, this allows us to forecast accurately. The launch was a little hectic, but we were well supported by the Subi support team. We've ticked over to Issue 2, and the team has been able to help us out with a few tweaks, and it's been smooth sailing since. Highly recommend!

Never Too Small
Australia
6 months using the app
November 18, 2024

I've been using Subify for more than 4 months now, and it’s a great app – very intuitive and easy to navigate! It has really streamlined managing subscriptions for our online store. My only minor gripe is the export feature: when I want to export the current list of subscribers, I have to request it, and it arrives by email within 12 hours. However, if I ask for it via customer service chat, it’s sent over within minutes. Big thanks to Mason for his prompt and helpful support! Overall, it’s a solid app with responsive customer service.

Joii Pet Shop
United Kingdom
6 months using the app
October 28, 2024

We’ve been using this app for a while now, and it has been an absolute game-changer for our website. From the start, it’s clear that the team behind this app knows exactly what businesses need to run a smooth and efficient subscription service.

The installation process was seamless, and setting up our subscription products was intuitive – no headaches or technical issues. What we appreciate the most is the flexibility it offers. Whether it's recurring billing, product swaps, or trial periods, Subify gives us complete control over how we tailor subscriptions to our customers' needs.

The app runs smoothly in the background, and we’ve noticed an immediate impact on customer satisfaction and retention. The customer support team is incredible, too! They are quick to respond and extremely helpful with any customizations or questions. It feels like they truly care about our success, not just providing a service.

If you’re looking for a subscription app that "gets the job done" and offers a great user experience for both your team and your customers, look no further than Subify. We highly recommend it!

Al's Cookie Mixx
United States
3 months using the app
November 27, 2024

great subscription service. customer service is always helpful when we need assistance. we've worked with Stella a couple times now and she is quick and efficient!

dark & disturbed
United States
Over 1 year using the app
November 10, 2024

I am very pleased with the customer service provided by the Subify team! From the start, they were extremely attentive and quick to resolve my questions. Every step of the support process was clear, and I felt they genuinely cared about ensuring a great experience for me. Additionally, the team demonstrated a deep understanding of the app and its features, which gave me even more confidence in the service. I highly recommend Subify not only for the convenience of the app but also for its excellent customer support. Thank you so much!

Sphiria Cosmetics
Switzerland
2 months using the app
November 7, 2024

We had an issue that wasn't working on mobile but the team were able to quickly come in and fix it straight away. Also we have been constantly growing our revenue as this is an easy and straightforward app to use. Highly recommend.

Trackershop
United Kingdom
3 months using the app
December 13, 2024

Rick was very helpful. I was having a problem with my customers payment method and he was able to help me. He responded very quickly as well.

RELYCO
United States
8 months using the app
October 27, 2024

I absolutely love this app! the customer service is also really fast. Aliya also helped me customize the widget like I had in mind. Thank you again Aliya, my website look so much better now. Best subscription app in shopify by far

PÜRE
Canada
3 months using the app
December 2, 2024

I needed help and Dela answered all my question fast and effective. I am so glad she was on the other line to help me with my needs

VejeGarden
United States
2 months using the app