Subi: Subscriptions & Loyalty

Subi: Subscriptions & Loyalty

Reviews (852)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its seamless Shopify integration, user-friendly platform, and efficient subscription management. It's valued for affordability, intuitive features, and customization options, including special discounts for subscribers. The app's modern design and easy setup are highlighted, along with exceptional customer support known for quick and effective assistance. Many recommend it for its ease of use and comprehensive features, making it a top choice for managing subscriptions.

January 16, 2026

Pearl is extremely helpful at customizing widgets.

Clover by Clove + Hallow
United States
11 months using the app
Edited March 17, 2026

I've been using Subi for a while now and my experience has been, on the whole, positive. We had some issues over Black Friday which negatively affected my store and the customer service was not helpful. However, my recent interactions with Melissa have been extremely good - she was super helpful and customised many things for me. I do hope this app grows and they can improve and increase their functionality. Thank you.

Miriam's Collection
United Kingdom
Over 1 year using the app
January 4, 2026

Amazing service from Grace. Solved issue + went above and beyond. We love Subify for our business it works amazingly well.

Thank you!!!

The Paramount
Canada
Over 1 year using the app
December 13, 2025

The app and process is pretty straight forward & easy to setup. They followed up to see if I needed any help. I wanted to make a change to the default of our "Subscribe" button so I used their chat feature. Dela responded quickly and had the request completed within minutes. Very happy experience so far with all aspects.

Wholistic Nutrition
United States
About 1 month using the app
January 2, 2026

Brilliant customer service - !! thank you Harry you made everything very easy and simple. I can't wait to have the Subscriptions roll in.

yummyzine.com
United Kingdom
11 months using the app
March 12, 2026

Excellent support and a great experience working with Harry. He was patient, knowledgeable, and took the time to clearly answer all of my questions.

Southwest Ranches Farmers Market
United States
8 days using the app
February 5, 2026

This app is super easy to use if you dont want problems with anything you must try it, the only thing is that if you want to translate to another lenguage in some part you need to do it manually, but dont worry becouse the support is incredible and they can help you, in my case it was pearl that she is super kind really ill never have this attention in my life so dont hesitate in install, Pearl if you read this your the best.

Miroslab Store
Mexico
About 2 months using the app
January 7, 2026

Love how affordable this app is and great for starting subscriptions. Looking forward to more layouts and features. Great customer service!

Matcha Masta
Singapore
3 months using the app
March 27, 2026

Great service from the team!

Hence
United Kingdom
Over 1 year using the app
December 1, 2025

Needed help on changing the widget default color theme as it was over-riding the template theme. Reached out to their contact team through chat and Stella was quick to respond and fix the issue right away in under 10 minutes. That is a very quick, good and considerate customer service and I am very happy using Subi app in my Shopify store.

SipnJoy Coffees and Teas Inc.
Canada
About 2 months using the app