Subi: Subscriptions & Loyalty

Subi: Subscriptions & Loyalty

Reviews (852)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its seamless Shopify integration, user-friendly platform, and efficient subscription management. It's valued for affordability, intuitive features, and customization options, including special discounts for subscribers. The app's modern design and easy setup are highlighted, along with exceptional customer support known for quick and effective assistance. Many recommend it for its ease of use and comprehensive features, making it a top choice for managing subscriptions.

March 26, 2026

Nilou did a great job helping me with a few Subi fixes, she was quick and friendly and made the process really easy. Thank you!

Airworks Coffee
United States
About 2 years using the app
March 24, 2026

We have always had fantastic customer service with Subi, including migration, set-up and trouble shooting any issues that may arise. Thank you!!

Alaskans Own
United States
Over 1 year using the app
March 17, 2026

I needed help with some backend code in my widget, and Stella from the support team was awesome at helping me figure it out. It took a bit, but she came up with a solution. Thank you for not leaving me hanging

Ethereal Realm Reserve
United States
Over 1 year using the app
February 19, 2026

Grace was amazing. She was attentive and responsive. Happy to work with her

JB BUTTERS
United States
About 2 years using the app
February 21, 2026

Harry was incredibly helpful and resolved my subscription pricing issue quickly and clearly. He understood the situation right away and made the process seamless.

Nine Glow
United States
Over 1 year using the app
March 16, 2026

Melissa was extremely helpful and quick to reply!

Court Haus
United States
11 months using the app
February 14, 2026

Great customer support from Dela who jumped in exactly when I needed and sorted out an issue within minutes. Their AI support is actually surprisingly very useful and thorough as well for smaller problems. Overall it's been reassuring having such a positive support team.

Not Young
United States
Almost 2 years using the app
February 19, 2026

Love this app and the team that helps with all the questions we need for our business!

Grace | Rae Skincare
United States
Over 1 year using the app
March 16, 2026

Nareh was exceptional, very friendly and soughted out the issue comprehensively. Highly recommend

The Longevity Station
Australia
9 months using the app
March 5, 2026

Harry was a great help. Had an issue cancelling a subscription for a customer. Harry got everything taken care of for me.

Suvia
United States
11 months using the app