Matrixify

Hello!
Very sorry, during the latest week there are several Shopify stores for which the Shopify API requests of Products fail with the error code "UNAVAILABLE", saying that a certain products page is not available to read.
We have raised this issue with Shopify, and they have confirmed that they are investigating the issue.
Sadly, we cannot fix this from our end, and all we can do at the moment is wait for Shopify's solution.

As soon as we get an update from Shopify, we will let you know...

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UPDATE 2025-08-22:
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Shopify has resolved the API issue and the Merchant has confirmed that their export has completed normally now.
Also Shopify informed us that they will monitor any further such incidents and will work on fixing the root causes of such errors.
Also, we will do our best to continue monitoring those issues from our end, and will inform Shopify as soon as we notice such.

Sorry once again for the trouble caused, and very thankful for your responsiveness and collaboration on resolving this issue for you.