Matrixify

Matrixify

Reviews (1,100)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for efficiently managing large product catalogs, especially with thousands of SKUs. It's praised for bulk importing, exporting, and editing product data, including prices and images, and handling complex data operations like metafields. The app is reliable and stable, seamlessly managing large data sets. Merchants appreciate the quick and accurate assistance from the AI chatbot and customer support, enhancing the user experience.

February 27, 2026

Such a useful tool to have if you have a medium-to-large size catalog. Just now, I used to add a new tag / tag value to all products. Without matrixify, its so cumbersome in shopify to do something like what I just did. But with Matrixify, it was just three columns in excel: Variant SKU, tags, and tags command (MERGE function - to merge the new tag into the existing list of tags). If you're looking for a product-data management solution... matrixify was the answer for us! One last comment: Their AI-chatbot is money! I can never remember all the command functions, so I often ask it what to use, explaining that I am trying to update a metafield or whatever - the answers are quick, show clear understanding, and the answers are right.

Urban Ambiance
United States
About 6 years using the app
ITissible replied February 28, 2026

Wow, thank you so much for your detailed excitement - we received your feeling with the right imagination, how that must feel... So nice to hear that you understood precisely our intentions for the use-cases and tricks you can do with Matrixify. Also our AI (Maibo) is grateful for your appreciation! 🥹 ❤️

March 20, 2026

Very powerful tool. It can be a bit finicky getting the column names perfect, and the documentation kind of sucks, but once you get it dialed in it works great for not only import large batches of products, but also quickly bulk editing them as well. Would highly recommend.

TwWholesale
United States
11 months using the app
ITissible replied March 21, 2026

Thank you very much for your review powerful review!

About the documentation - "can't be true, it's perfect!" 👌 (joking) 🙃.
But seriously, if you have a suggestion how to make the documentation better, please, write to our Support, we are very open to improving it. It's honestly challenging to organize so much information about each column, and how they fit together - we tried many ways. One of the ways is just to ask our AI Assistant Maibo.

Anyway, happy to hear you managed to dial it in and getting productive. 🫶

January 31, 2026

Excelente app de importación. La mejor, la más estable y la más completa sin duda. Enhorabuena a todo su equipo pues conseguís que esta app sea indispensable para cualquier gestor de negocio.

Makarthy
Spain
Almost 3 years using the app
ITissible replied February 2, 2026

Muchas gracias por tu increíble reseña; es muy inspiradora para todo nuestro equipo. Mejoramos la app Matrixify cada día. 😍

February 11, 2026

Many times more powerful and flexible than the native Shopify import/export tool. Matrixify is a must have if you have app when:
1. you have lots of products and variants to update
2. you want to optimize Google Merchant Center feed (and other feeds)
3. you have regular updates for price, cost, inventory, availability et cetera from master product file
4. you have meta data

Rational Plaques
United States
Over 1 year using the app
ITissible replied February 11, 2026

Wow, thank you so much for your impressive review! From our whole team 😍!

February 14, 2026

We have used several apps for bulk editing. This app is saving us countless hours in managing and bulk editing our catalog of 1000+ listings. It supports all products and collection metafields. Matrixify is a must for any online merchant with a large catalog and needing to bulk edit using a spreadsheet format.

8Sunsets
United States
10 months using the app
ITissible replied February 15, 2026

Thank you so much for your kind words - this is music to our ears, for our whole team who tries to achieve exactly that what you are describing. ❤️

April 10, 2026

Game changer when it comes to managing your store, you can export and import any data field for literally everything within Shopify. If you have a Shopify store of any kind, this is a MUST-HAVE app.

Lockdown Security
Canada
About 2 months using the app
ITissible replied April 10, 2026

Thank you so much for your amazing review - dancing, with tears in our eyes (our whole team)! ❤️🥹

January 11, 2026

VERY powerful.
We use it daily to update inventory and product information for 17,000 products.
If you need to update / import / export big product spreadsheets, this is what you need.
Highly recommend.

Finish Line Wheels
United States
Over 3 years using the app
ITissible replied January 12, 2026

VERY powerful review - thank you so much from our whole team, sincerely! 😍

April 6, 2026

A disastrous app. Absolutely terrible.

It doesn't solve a single problem because the user interface is a total nightmare. It constantly throws errors at you without providing any explanation or solution. Using this app is practically impossible—it feels like it was designed with no clear purpose in mind.

And here is the most critical part: The moment you start using it, you are instantly charged $20, regardless of whether it actually works for you or not (this bill will hit your account next month).

Throw it away. Do not let sellers like us get lost in this sea of useless apps only to lose our hard-earned money. Avoid it at all costs!

Velora
United States
23 days using the app
ITissible replied April 7, 2026

We're sorry the experience didn't meet your expectations.

For the imports done with Matrixify, the app UI provides a summary of any data errors, and you can also download a detailed Import Results file to review comments, warnings, and errors for every item in the import. This allows you to fix your data directly in the Results file and reimport it.

For simple use-cases you can and should use the native Shopify admin Import. Matrixify app resolves various more advanced issues use-cases which are not natively supported in Shopify Admin export/import.

Paid charges only occur after a user actively selects a plan and approves the charge through Shopify's billing confirmation. We recommend testing with available free Demo plan before committing to a paid subscription. Using the available free plan would not generate any charges in the store until user manually selects plan and approves the app charge.

We would love if you could respond to our support messages so that we can together look into what issues you had with your imports and help you use the app to the fullest.

February 9, 2026

Working well. I have 5 spreadsheets of data i combine with a python script into a Matrify ready upload.

Oberon Store
United States
About 2 months using the app
ITissible replied February 10, 2026

Awesome idea - thank you for your nice review! 😍

February 27, 2026

One thing however, I found out after messing around for a week is that Matrixify does not play well with Excel and CSV files. Users need to access Googles "SHEETS" to create, Export and Import shopify CSV file to be successful!

Grafx-Teeshirts
United States
25 days using the app
ITissible replied February 28, 2026

Thank you so much for your high rating. 🙏
About the Excel and CSV files - Matrixify fully support those formats, too. You do not have to use the Google Sheets - it's just one of formats to use.
Please, write to our Support about the issues you had with the Excel and CSV files, we will either fix those if it's a bug, or will explain, how to work with them.
E.g. one typical failure with Excel app is if you just open the CSV file in Excel, it might break the lines from multi-line Body HTML. But that's the Excel issue itself, not Matrixify. To safely open any CSV files in Excel, create a new file, and choose Data -> Get Data. This method loads CSV files into Excel safely, even with multi-line Body HTML texts.