Reviews (61)
I am keep opening the ticket that even though, I am using right margins and recommended by Brands Gateway then still Products are listing on very lower prices. I keep opening ticket but, they are keep closing the ticket and showing the calculations etc. Beware of App. You keep loosing money here because their suggested process are not one goes on your website unless you go and manually change of all 33,000 products.
Hi Himal,
Thank you very much for sharing your feedback. We’ve carefully reviewed our communication history and can confirm that our team responded promptly to all your support requests, providing detailed guidance each time. We also noticed that one of the tickets was closed by you, and in another, our team kindly asked for additional information to better understand what might not have worked well on your end - but unfortunately, we didn’t receive a response.
We truly regret that the app didn’t meet your expectations, though please know that our team made every effort to assist and ensure your setup worked correctly. We’re constantly improving based on merchant feedback, and we’d be happy to revisit your case anytime to help you achieve the results you were aiming for.
Kind regards,
The BrandsGateway Team