Reviews (5,483)
@DSers after the horror story below i finally place an order for $7.47 (a Week later. yes. that's how long it took) it was fine. the very next day (today) they tell me that none of the three orders i am sitting on right now can be checked out because each and every customer did not order at least enough so that my cost was at least $20 ....
let that sink in
so... that would mean that every single item that i dropship in the store won't be sent processed unless...
not the customer... but my cost for the transaction is at least $20 each individual customer.
@DSers
I tried to get answers but no one will tell me how a dropshipping supplier can do that? with no warning whatsoever?
It started with this.. 2 days ago.....
I checked your ticket#46092. Our technical team is waiting for the plugin upgrade. We will inform you here as soon as there is any progress.
If you don't mind and have spare time, could you please follow DSers Facebook and paste your comment in this link as well?
"https://www.facebook.com/DSersOfficial/mentions
First use the keyboard to enter @, then @ DSers - AliExpress Dropshipping Partner
Second, write few words then add the tags behind: #supplier #ecommerce
Your review would not displayed on your Facebook account , please don't worry"
So, now Aurora tells me this..." Dear friends, we can only help you place orders and synchronize order status. We are not responsible for the delivery of orders. Delivery is the responsibility of the supplier. Therefore, if the supplier has not shipped your order for a long time, you need to contact the supplier."
Yesterday Cyril had me write this.....
"Even when there are problems they help with a solution! Cyril and his tech team are on the ball. He even found me a cheaper drop ship while a tech glitch was being fixed. the price went from $7 to $1 for the item that we sent my customer. Hurray Cyril and Dsers!"
I will know better from now on #Total scam #Played #Dsers
to be continued on FB...
Hi there,
Thank you for reaching out and sharing your concerns with us. We sincerely apologize for the inconvenience you have experienced and appreciate you bringing this matter to our attention.
We understand your frustration regarding the minimum order amount. Please note that DSers is a dropshipping tool designed to help users import products and automate order processing. However, the final product costs, shipping fees, and order requirements—including any minimum order amounts—are set by the suppliers on platforms such as Temu or AliExpress. Unfortunately, we are unable to intervene in or adjust pricing or order policies set by individual suppliers.
To help prevent similar issues in the future, we suggest looking for suppliers on Temu who do not require a minimum purchase or exploring suppliers on AliExpress, where such restrictions are less common.
We have also documented your feedback and will share it with our internal team for review and consideration in future platform improvements.
Once again, we apologize for any inconvenience caused. If you have any further questions or need assistance, please do not hesitate to contact us.
Have a pleasant day.
Best regards,
DSers Team