Reviews (573)

Overall rating
3.9
Counts per rating level
  • 69% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 21% of ratings are 1 stars
All reviews
October 28, 2025

If given the option, I would immediately discontinue using ShipStation. The platform suffers from persistent bugs and an ineffective support team that consistently fails to resolve reported issues.

In recent experience, even basic functionality—such as real-time synchronization with Shopify—frequently ceases without warning. No alerts or notifications are provided when sync failures occur, forcing users to detect problems reactively, often the following day. Manual intervention is then required to restore synchronization.

Overall, ShipStation delivers a highly unreliable and poorly maintained software solution that falls far below acceptable standards for e-commerce integration tools.

www.usanico.com
United States
7 months using the app
ShipStation replied October 28, 2025

Hi there, thank you for taking the time to write your review! Our team has followed up with you via email to understand your surfaced pain points in greater detail. Hoping to hear back from you shortly!