Reviews (70)
It's challenging to get orders to sync from shopify. Even using manual sync. I've tried deleting a product from my site and re-pushing from Yoycol, it's still won't recognize orders.
Dear customer,
We sincerely apologize for the difficulty you experienced syncing your Shopify orders with Yoycol. After trying manual synchronization, deleting the product, and publishing it again without success, you should have received timely technical support and a clear solution. An integration that fails to recognize orders creates additional work and puts customer fulfillment at risk, so we completely understand your frustration.
From the time we received feedback like yours, we began continuously reviewing and upgrading our Shopify integration, order-recognition process, technical troubleshooting, case ownership, and escalation procedures. We recognized that sellers need orders to transfer accurately and reliably without repeatedly attempting manual workarounds.
Now, in 2026, Yoycol’s platform and service system have become far more comprehensive, mature, and customer-focused. Our current standards place greater emphasis on stable order synchronization, clearer integration guidance, structured technical investigation, and continued follow-up until customers receive a meaningful solution. Through these years of continuous improvement, our overall customer satisfaction has increased significantly.
We understand that confidence in an integration can only be restored through reliable performance. If Shopify remains part of your business, we hope you might consider testing today’s Yoycol with one or two products and a small number of orders before making a larger commitment.
This would allow you to evaluate the current synchronization and support experience with limited risk. We would genuinely value the opportunity to rebuild your confidence step by step and demonstrate how much Yoycol has improved.
Best regards,
Yoycol Support Team
