Easify Custom Product Options

Dear FIORA LONDON,

Thank you for your feedback, and we sincerely apologize for any confusion caused.

We’d like to clarify that the option pricing feature is available during our 14-day free trial of any paid plan. It seems that your store was using Free plan, which is why you were unable to use this feature.

We understand how this could be frustrating, and we’re very sorry. Our team did reach out to offer support but may have missed the chance to connect.

If you’re still open to it, we would be more than happy to help you activate the trial and set up option pricing correctly for your store. Please feel free to contact our support team anytime, we can even handle the setup for you directly.

We truly appreciate your feedback and hope to have another opportunity to assist you better.

Best wishes,
Easify team