Transcy: AI Language Translate

Hi sir,

This is Brian, and we apologize for the trouble you've been experiencing.

Regarding your issue, there's a misunderstanding: our app was not authorized to edit anything in your original language. We support the target languages. Based on your case, we're wondering whether, after the update, choosing a new pricing plan would cause your current number of languages to reach the limit, resulting in the target languages being unpublished in the app. If that's the case, please go to the language settings to publish them again

We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support.

Best Regards
Brian
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