Reviews (767)
The print quality is very low. Some products have smudged ink, and it's clear they will wear out after just a few washes. It took a long time to arrive, and I imagined that for the price, the product would be much higher quality. I can't offer this level of quality to my customers. High cost, slow delivery, and poor quality.
Hi there,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations, particularly regarding print quality, durability, and delivery times. This is certainly not the standard we aim to deliver, and we understand why this would be disappointing when offering products to your own customers.
While production quality and delivery timelines can vary depending on the product and fulfillment location, we take concerns about print quality very seriously and continuously work with our partners to improve consistency and outcomes.
If you’re open to it, our team would appreciate the opportunity to review this feedback in more detail. You can reach us directly at apifeedback@gelato.com
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Thank you again for taking the time to leave a review.
Kind regards,
Michal
Gelato Support Team