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4.4
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  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
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  • 8% of ratings are 1 stars
All reviews
December 21, 2025

Termination and Withheld Funds

Dear AutoDS Management,

I am writing to formally escalate a critical issue regarding my account bryson.tacata@gmail.com.

Yesterday, I loaded funds into my fulfillment balance specifically to process a pending order. Immediately after these funds were deducted, my account was suspended, and I was blocked from the platform.

Currently, the order remains unfulfilled, yet I am being prompted to pay for a subscription for a service I cannot access.

The level of support received from your assistant, Orion, has been entirely unhelpful and fails to address the fact that my money was taken without the corresponding service being rendered.

I require the following immediate actions:

Direct Contact from a Manager: I wish to speak with a supervisor regarding the "insane" timing of this account lockout immediately following a financial deposit.

Refund of Managed Balance: A full refund of all funds loaded for fulfillment that were not used or were taken without order completion.

Cancellation of Subscription Charges: Immediate voiding of any current or future subscription invoices while my account is inaccessible.

If this is not resolved within 24 hours, I will be forced to escalate this as a fraudulent transaction with my financial institution and file a formal complaint with the Better Business Bureau (BBB).

Sincerely,
TacFit GEAR
808-346-4107

TacFit Gear
United States
17 days using the app
AutoDS Dropshipping Tools replied January 8, 2026

Hi "TacFit Gear"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team