Reviews (1,315)

Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating dropshipping tasks like product importing, pricing updates, and order fulfillment, reducing manual work and errors. Its intuitive interface and features like one-click importing and automatic monitoring are praised. The product finder and supplier marketplace simplify sourcing. Seamless Shopify integration and responsive support are frequently commended, making it ideal for both beginners and advanced sellers aiming to improve efficiency.

February 18, 2026

DO NOT PAY IN FULL ... PAY MONTHLY. YOU WILL GET ISSUES AUTODS WILL NOT FIX -They took my money and ran and left me with issues unresolved. Uncomprehensive! I don't do reviews, but this platform is taking the life out of me not to review

worst experience ever with this platform. picking up random orders from 2025 and not syncing with new orders from 2026. picking up wrong buy prices and explaining it will be updated from draft to imported folder (products) $32 was $532 buy price! variants not splitting according to settings. bulk changes come back with error and not processed (redo, recheck, redo, recheck) when there was "no error" basically had to check and recheck work is time consuming and not being productive. Too many tech issues and still not resolved after 3 months. Just keep receiving emails from CS acknowledging raised concerns only to be told it is being reviewed =3months. no resolutions. asked to speak to a manager to handle the issues raised.
NO MANAGER SENT ME AN EMAIL.
PERSISTANT ISSUES AND I HAVE OVER 10+ (too much to list)
If I had only 2 I understand. I was constantly on CS asking why the simplest task on their platform is not correct. It's not rocket science.

MODESTTHING
Canada
Over 1 year using the app
AutoDS Dropshipping Tools replied February 19, 2026

Hi "MODESTTHING"!
We are incredibly sorry for the frustration and the technical hurdles you’ve faced over the last few months. This is certainly not the experience we want for our users. We want to make this right immediately.

Our Voice of Customer (VoC) Manager has sent a personal follow-up to your email today to ensure we bypass the standard queue and resolve the issues you mentioned.
Please look for that message so we can get your store back on track.

The AutoDS Team

February 21, 2026

I’ve been using AutoDS since 2024 and my experience has been great. The customer service is responsive and has helped me solve issues quickly whenever I needed support. Overall, it’s been a reliable platform and has made managing my store much easier.

Corique Cove
United States
8 months using the app
AutoDS Dropshipping Tools replied February 23, 2026

Hi "Corique Cove"!
This made our day! 😄 Thank you so much for the kind words and for being part of the AutoDS family since 2024. We’re thrilled to hear that our support team has been there for you and that managing your store has become a breeze.
We’re committed to keeping that standard high as you continue to grow. Here’s to many more successful sales!
The AutoDS Team

March 23, 2026

Cannot get orders to ship. Still awaiting fulfillment on Christmas orders from last year.

TopShop
United States
3 months using the app
AutoDS Dropshipping Tools replied March 24, 2026

Hi "TopShop"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team

January 21, 2026

I’ve been using AutoDS for a while, and it’s honestly made running my drop shipping store a lot less stressful. It takes care of so many tedious tasks automatically, and it’s really easy to use. Definitely a tool I’d recommend to anyone looking to save time and stay organised.

My Store
United Kingdom
8 months using the app
AutoDS Dropshipping Tools replied January 22, 2026

Hi "My Store"!
Thank you for the 5 stars! 🌟 We work hard every day to make dropshipping smoother and more automated, so reading feedback like yours truly fuels our team. Happy selling!
The AutoDS Team

February 24, 2026

PLEASE READ REVIEWS BEFORE INSTALLING! This app takes money out of you! Worst customer service. $200+ subscription equals 2 star overall service. There are other better apps than AutoDS do your research. Also if you request for subscription refund, don’t expect a refund at all because they love to take all your money. They don’t care about their policies, they just let you keep going in circles. WORST APP!!

The Honey Shop
United States
30 days using the app
AutoDS Dropshipping Tools replied February 24, 2026

Hi "The Honey Shop"!
Thank you for sharing your feedback. As we discussed in our private communication, we have now fully resolved the concern you raised.
We value you as a user and are committed to supporting your business. Best of luck!
The AutoDS Team

March 12, 2026

I feel sorry for anyone going to use this. I had to deal with 10+ team members, two managers for more than 10 days. Yet, there is no use and finally I had to hold onto my business which was planned with AutoDS as service provider - completely unreliable.

botnbolt
Canada
20 days using the app
AutoDS Dropshipping Tools replied March 13, 2026

Hi "botnbolt"!
We tried to reach you to fix this issue but haven't heard back yet. Our offer to help still stands! Please contact us whenever you are ready: https://autods.typeform.com/to/aVnsRB2V
The AutoDS Team

February 15, 2026

this is the wrost app that i experienced in my life because without choosing any plan you have a big due amount to pay only just installing the app

Pretty Looks
India
28 days using the app
AutoDS Dropshipping Tools replied February 16, 2026

Hi "Pretty Looks"!
Thank you for the review. Our team has already reached out to you personally to handle this. We are just waiting for your reply to proceed with the solution!
The AutoDS Team

January 7, 2026

AutoDS has taken a huge workload off my shoulders. From syncing products to keeping prices and stock updated automatically, it handles the operational side of dropshipping smoothly. Order processing is fast and reliable, which has helped me run my store with far less stress. Thanks to AutoDS, I can spend more time improving my store and scaling my business instead of managing routine tasks.

Junxta
United Kingdom
3 months using the app
AutoDS Dropshipping Tools replied January 8, 2026

Hi "Junxta"!

This made our day! 😄 Thank you for the kind words.
We are committed to keeping this standard high for you.

Let us know if you ever need anything!
The AutoDS Team

Edited February 20, 2026

Très satisfaite de l’accompagnement de DORINA, l’assistante de la plateforme Auto DS.
Elle m’a guidée pas à pas pour ma première commande, avec de vraies compétences techniques et des conseils personnalisés.
Tout paraissait simple avec elle. Je la recommande vivement.
Merci beaucoup DORINA

PL971STORE
France
15 days using the app
AutoDS Dropshipping Tools replied February 20, 2026

Hi "PL971STORE",

We truly appreciate your updated feedback! It’s great to see Dorina’s expertise helped you navigate your first order with confidence. We pride ourselves on our support team’s dedication, and we’ll make sure Dorina receives your thanks. Good luck with your business, and we're here if you need anything else!

The AutoDS Team

February 16, 2026

My Experience with AutoDS:

I signed up for AutoDS expecting automated dropshipping fulfillment. Instead, I experienced complete platform failure on my very first order.

What Went Wrong:

Customer placed order on February 12, 2026
AutoDS accepted fulfillment request at 3:00 PM
For 4 days, absolutely nothing happened—no automation, no processing, no alerts
I had to contact support multiple times to find out why the order wasn't being fulfilled
Was told to deposit funds into my AutoDS wallet ($52.63) to process the order
Even after depositing funds, AutoDS still did not process the order automatically
Support finally instructed me to manually go to Walmart.com, purchase the product myself, enter shipping details, get tracking, and update the order manually in AutoDS
This is not automation. This is me doing all the work while paying AutoDS for nothing.

The Result:

I had to refund my customer after 4 days of delays
Canceled my AutoDS account immediately
Filed disputes with PayPal to recover my $52.63
Removed all AutoDS products from my store
Bottom Line:

If you're looking for automated dropshipping, AutoDS is not the solution. Their automation failed completely on my first order, support was unhelpful, and I was told to manually fulfill orders myself—which defeats the entire purpose of using a dropshipping platform.

Save your time and money. Use a more reliable platform like DSers, Zendrop, or Spocket instead.

Would I recommend AutoDS? Absolutely not.

Ascencion Gear
United States
7 days using the app
AutoDS Dropshipping Tools replied February 17, 2026

Hi "Ascencion Gear"!

Thank you for your feedback. After our Voice of the Customer Manager personally contacted you to assist you directly, our records shown that your issues were resolved to your satisfaction.

Please don't hesitate to contact us again should you need further assistance.
The AutoDS Team