Reviews (1,367)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable automation hub for importing products, syncing prices and inventory, and managing orders across multiple suppliers. Many call it a game changer for scaling dropshipping businesses, citing one‑click importing, a large fast‑shipping catalog, product tracking, and order automation. Merchants appreciate the tutorials, AI tools, and Academy resources, and frequently praise fast, visual live‑chat support that resolves technical and billing issues.

October 29, 2026

everything is excellent except the fact that when a product on the marketplace is not available anymore from the supplier, the AutoDS marketplace still shows it as an available product to import.

Creep Seats
Greece
About 2 months using the app
AutoDS Dropshipping Tools replied November 5, 2026

Hi Creep Seats! Thank you for the 4 stars and the helpful feedback 💙 So glad everything else is running smoothly for you! We’ve passed your note about unavailable Marketplace products on to our product team. If you spot one again, just let our support team know and we’ll take a look. We’re here for you anytime!

The AutoDS Team

October 20, 2026

It's a very good app with lots of tools to help streamline your drop shipping business, but you need to watch the tutorials and follow along with the steps so you know what to do if any issue happens.

ARK
Australia
6 months using the app
AutoDS Dropshipping Tools replied October 20, 2026

Hi ARK!
This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything!
The AutoDS Team

October 20, 2026

I love the options available. I'd like the ability to draft a ticket more easily so I can follow each individual product we are trying to vet out. Digging deep into the product and getting specifics from the manufacturer is very important.

TattleTails
United States
7 months using the app
AutoDS Dropshipping Tools replied October 23, 2026

Hi TattleTails!
Thank you for your feedback.🌟 We work hard every day to make dropshipping smoother and more automated, so reading feedback like yours truly fuels our team. Happy selling!
The AutoDS Team

October 14, 2026

They should be called manualDS
Awful experience I bought the AutoDs subscription and I get orders sent to auto order. EVERY TIME I get an error.
Sometimes is you don’t have enough credit in the wallet. AND I HAVE. Sometimes it’s something about custom information. And I try reaching to the customer service and it takes days until they answer. It’s horrible. Totally not recommended, I suggest people getting an agent in the suppliers country and work with them. DISAPPOINTED !

dexobi
Israel
3 months using the app
AutoDS Dropshipping Tools replied October 15, 2026

Hi dexobi!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team

October 10, 2026

AutoDS brings product importing, stock monitoring, sourcing, and order automation into one place, which makes managing my store more convenient. I especially appreciate the sourcing service and the support team’s help when an order encounters an issue. I’m still early in using the platform, but so far it has been a useful tool for managing my dropshipping business.

VELOX
Slovenia
3 months using the app
AutoDS Dropshipping Tools replied October 12, 2026

Hi VELOX!
Thank you for the 5 stars! 🌟 We work hard every day to make dropshipping smoother and more automated, so reading feedback like yours truly fuels our team. Happy selling!
The AutoDS Team

September 21, 2026

AutoDS has been a huge help in simplifying and automating the day-to-day operations of my e-commerce business. The platform makes it much easier to manage products, pricing, inventory, and orders without having to constantly monitor everything manually. I especially appreciate how many tools are built into one system, which saves a significant amount of time and helps keep operations organized as the business grows. The interface is straightforward, the automation features are powerful, and overall AutoDS has made managing my store far more efficient. I would definitely recommend it to anyone looking to streamline and scale their e-commerce operations.

WoodiesONWoodlawn
United States
3 months using the app
August 10, 2026

I'm a tech-challenged person with multiple mental disabilities. Still, I stretch to do the best I can with new adventures. I'm almost through with my main tasks and doing detail work. When I look at any webpage, I find it hard to locate almost anything. My brain overlooks most nuances, which can make things that would take a normal brain less than a second can take four or five instructions through chat to help me.

Today I was really struggling, and had to finish a project. The auto DS app made it easy to recover some products I'd accidently deleted. Shopify AI support was awesome in helping me find my way despite my ADHD and mental processing disabilities.

I would still be pounding my head against the wall (metaphorically) had I not received their help!

I could not have possibly made my way through all the tasks necessary to set up my ecommerce business without AutoDS and the Shopify team!

Clear Mind State
United States
3 months using the app
AutoDS Dropshipping Tools replied August 12, 2026

Hi "Clear Mind State"!
We are so happy to hear we could help! We know that running a store can be stressful, so our goal is to always be that reliable partner in your corner. Thanks for appreciating the team! 😊
The AutoDS Team

August 7, 2026

It took me some time, but they walked me through my first sale and enabled me to set up automation for future sales.

Solareliving
United States
6 months using the app
AutoDS Dropshipping Tools replied August 10, 2026

Hi "Solareliving"!
Off to a great start! 🚀 Thank you for choosing AutoDS. We know starting a new store is a big step, and we are honored to be your partner on this journey.
The AutoDS Team

Edited August 2, 2026

AutoDS’s response still does not address the main issue. Their own Help Center has referred to a “variation limit” for a long time and clearly explains that published product variants count toward the subscription limit. However, the Shopify pricing page continues to advertise “200 Products,” “500 Products,” and “1K Products,” without clearly stating that these figures actually represent product variants rather than individual products.
In practice, the plans are limited by product variants. For example, one apparel product with 5 sizes and 6 colors creates 30 product variants and consumes 30 units of the plan limit. This means a plan advertised as supporting “500 products” may accommodate only about 16 such apparel products, not 500 actual products. This distinction is especially important for fashion stores, where multiple sizes and colors are standard.
AutoDS has clearly been aware of this calculation for a long time because it is documented in its own Help Center. Therefore, why is the Shopify pricing page still using the word “products” instead of clearly stating “product variants”? Why is this critical limitation placed inside support documentation rather than displayed prominently before merchants subscribe and pay?
A generic acknowledgement of the feedback does not resolve the issue. AutoDS should directly explain why the sales page uses terminology that can give merchants a substantially different impression of the plan’s real capacity. The pricing page should clearly advertise “200 product variants,” “500 product variants,” and “1,000 product variants,” not “products.”
Continuing to use the less accurate wording despite knowing how the limit is actually calculated creates a serious transparency concern. Merchants deserve to understand the true capacity of the plan before subscribing, not after discovering the restriction through support articles or after importing their products.

AutoDS is a large and professional company, and for that reason transparency should be one of its core principles. Unfortunately, the current wording does not reflect that standard.

Rberyl
Saudi Arabia
3 days using the app
AutoDS Dropshipping Tools replied August 1, 2026

Hi "Rberyl",
Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further - however, we haven’t received a response.

Additionally, our Customer Reviews Specialist reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready.

The AutoDS Team

July 15, 2026

AutoDS is a great source to curate items for your shop. Customer service is excellent and setup / user experience of platform is intuitive. From in depth tutorials, to a wide variety of products, this is a one stop shop if you know what you are doing.. ;-)

Good luck out there, and may you be prosperous ~

NTrendSic Mystic

NTrendSic Mystic
United States
Almost 2 years using the app
AutoDS Dropshipping Tools replied July 17, 2026

Hi "NTrendSic Mystic"!
This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything!
The AutoDS Team