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AutoDS is a great source to curate items for your shop. Customer service is excellent and setup / user experience of platform is intuitive. From in depth tutorials, to a wide variety of products, this is a one stop shop if you know what you are doing.. ;-)
Good luck out there, and may you be prosperous ~
NTrendSic Mystic
Hi "NTrendSic Mystic"!
This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything!
The AutoDS Team
The user support staff are extremely helpful and knowledgeable. Unfortunately, you have to 1) first go through and A.I that can repeatedly take you round in circles. 2) A poorly designed and clumsy defined screen. If you create a list of products and need to check price comparisons against other sellers, you have to go back to the beginning and search for the products by name. 3) The guides videos and the affiliate partners are so eager to make money off of you to sign-up that many promise the moon and when you start the journey you are stuck with multiple issue e.g. 10-20 products to be automatically connected to your shop but on two and one no longer in supply and you have to gradually dig your way out of each issue which can take weeks or months as in my case. Think twice before you start and do loads of personal research before paying for service offered on the the platform. The platform also seems to share your sight info to people that randomly email you offering services you never requested. I am Ultra-disappointed. .
Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team
AutoDS has been a great tool for managing my dropshipping business. The platform is easy to use, helps automate order fulfillment, and saves a lot of time. Their product importing and tracking features work well, and customer support has been responsive whenever assistance was needed. Overall, a reliable solution for anyone looking to streamline their e-commerce operations.
Hi "Viraluxe"!
Thank you for the 5 stars! 🌟 We work hard every day to make dropshipping smoother and more automated, so reading feedback like yours truly fuels our team. Happy selling!
The AutoDS Team
Automatically charged me a full year subscription for an account I can't even access. Trying to get support to resolve this and the AI is stating I opened an account 6 years ago when it was in fact last year. Very poor customer service and I am still trying to get my money back.
Hi "Wilbury Whippet"!
Thank you for your feedback.
We’re sorry to hear about your experience and the frustration this caused. We’ve reviewed the case and can confirm that the issue has now been fully resolved.
If there’s anything else we can assist you with, our support team is always here to help.
The AutoDS Team
AutoDS linked videos for setup of products, linking of business, to the editing of ones' potential products definitely leaves you confident to access and operate with no real support. Great set up for all business owners of all levels.
Hi "3Daftermarket"!
This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything!
The AutoDS Team
This is my first week using AutoDS and it has been a nightmare. I'm trying to upload hundreds of products and some are going to Shopify with no images, just blank listings with no photos. Support has not provided any real solution. First they told me to resync my store, didn't work. Then they told me to delete and reupload the products, didn't work. Now they're telling me I have to wait to hear back from their developers with no timeline. Three different responses, zero results, and those products are still broken. I can't manually fix each one, that defeats the entire purpose of using automation software. If I'm getting errors like this during onboarding before I've even launched, what happens when orders start coming in? For a platform that calls itself all-in-one automation, basic product importing with images should work consistently. This has been quite disappointing and I'm seriously reconsidering whether this is the right tool for my business.
Hi "Little Cub Gear"!
Thank you for your feedback. We’re sorry to hear about your experience. To ensure this is handled with the utmost care, our Voice of the Customer Manager has personally contacted you to assist you directly but we have not heard back from you.
We are committed to resolving this for you and are here to support you every step of the way whenever you are ready.
The AutoDS Team
My experience with AutoDS has been great, its easy to use, support is quick and helpful! Thank you
Hi "Gaskin Affiliates"!
This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything!
The AutoDS Team
The online Orin AI support answered my question first time.
Hi "pet-z"!
Thank you for your feedback! We're happy to hear you had a positive experience with our AI agent and appreciate your support.
The AutoDS Team
It works great! I've discovered some fantastic products to launch my new business, and I couldn't be more excited to get started. Thank you!
Hi "Aurum Apex"!
We are so glad you are loving the Product Finding Hub add on! We spent a lot of time perfecting that specifically to save you time, so it’s great to see it paying off. Stay tuned for more updates coming soon!
The AutoDS Team
The app can be intimidating; a lot is going on. But using Orin, the AI assistant, can make the difference and keep the frustration down.
Hi "Panda Jewelry Store"!
Thank you for the review! We're so glad to hear that Orin is helping you navigate the app with ease. Happy selling!
The AutoDS Team