Reviews (1,327)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for automating tasks like product importing, pricing updates, stock syncing, and order fulfillment, reducing manual work and saving time. Features such as one-click product importing, automatic monitoring, and a centralized dashboard are appreciated for ease of use. Customer support is frequently praised for being responsive and helpful, enhancing the user experience for both beginners and experienced merchants.
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DO NOT PAY IN FULL ... PAY MONTHLY. YOU WILL GET ISSUES AUTODS WILL NOT FIX -They took my money and ran and left me with issues unresolved. Uncomprehensive! I don't do reviews, but this platform is taking the life out of me not to review
worst experience ever with this platform. picking up random orders from 2025 and not syncing with new orders from 2026. picking up wrong buy prices and explaining it will be updated from draft to imported folder (products) $32 was $532 buy price! variants not splitting according to settings. bulk changes come back with error and not processed (redo, recheck, redo, recheck) when there was "no error" basically had to check and recheck work is time consuming and not being productive. Too many tech issues and still not resolved after 3 months. Just keep receiving emails from CS acknowledging raised concerns only to be told it is being reviewed =3months. no resolutions. asked to speak to a manager to handle the issues raised.
NO MANAGER SENT ME AN EMAIL.
PERSISTANT ISSUES AND I HAVE OVER 10+ (too much to list)
If I had only 2 I understand. I was constantly on CS asking why the simplest task on their platform is not correct. It's not rocket science.
Hi "MODESTTHING"!
We are incredibly sorry for the frustration and the technical hurdles you’ve faced over the last few months. This is certainly not the experience we want for our users. We want to make this right immediately.
Our Voice of Customer (VoC) Manager has sent a personal follow-up to your email today to ensure we bypass the standard queue and resolve the issues you mentioned.
Please look for that message so we can get your store back on track.
The AutoDS Team
AutoDS linked videos for setup of products, linking of business, to the editing of ones' potential products definitely leaves you confident to access and operate with no real support. Great set up for all business owners of all levels.
Hi "3Daftermarket"!
This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything!
The AutoDS Team
I’ve been using AutoDS since 2024 and my experience has been great. The customer service is responsive and has helped me solve issues quickly whenever I needed support. Overall, it’s been a reliable platform and has made managing my store much easier.
Hi "Corique Cove"!
This made our day! 😄 Thank you so much for the kind words and for being part of the AutoDS family since 2024. We’re thrilled to hear that our support team has been there for you and that managing your store has become a breeze.
We’re committed to keeping that standard high as you continue to grow. Here’s to many more successful sales!
The AutoDS Team
Cannot get orders to ship. Still awaiting fulfillment on Christmas orders from last year.
Hi "TopShop"!
Thank you for the review. Our team has already reached out to you personally to handle this. We are just waiting for your reply to proceed with the solution!
The AutoDS Team
The management never provide notice of payment due and when the payment is automatically withdrawn you will never be refunded the cash. Don't engage unless you are prepared to experience negligence personified.
Hi "My Store"!
Thank you for your feedback. We’re sorry to hear about your experience. To ensure this is handled with the utmost care, our Voice of the Customer Manager has personally contacted you to assist you directly. Please respond at your earliest convenience.
We are committed to resolving this for you and are here to support you every step of the way.
The AutoDS Team
I’ve been using AutoDS for a while, and it’s honestly made running my drop shipping store a lot less stressful. It takes care of so many tedious tasks automatically, and it’s really easy to use. Definitely a tool I’d recommend to anyone looking to save time and stay organised.
Hi "My Store"!
Thank you for the 5 stars! 🌟 We work hard every day to make dropshipping smoother and more automated, so reading feedback like yours truly fuels our team. Happy selling!
The AutoDS Team
I feel sorry for anyone going to use this. I had to deal with 10+ team members, two managers for more than 10 days. Yet, there is no use and finally I had to hold onto my business which was planned with AutoDS as service provider - completely unreliable.
Hi "botnbolt"!
We tried to reach you to fix this issue but haven't heard back yet. Our offer to help still stands! Please contact us whenever you are ready: https://autods.typeform.com/to/aVnsRB2V
The AutoDS Team
PLEASE READ REVIEWS BEFORE INSTALLING! This app takes money out of you! Worst customer service. $200+ subscription equals 2 star overall service. There are other better apps than AutoDS do your research. Also if you request for subscription refund, don’t expect a refund at all because they love to take all your money. They don’t care about their policies, they just let you keep going in circles. WORST APP!!
Hi "The Honey Shop"!
Thank you for sharing your feedback. As we discussed in our private communication, we have now fully resolved the concern you raised.
We value you as a user and are committed to supporting your business. Best of luck!
The AutoDS Team
this is the wrost app that i experienced in my life because without choosing any plan you have a big due amount to pay only just installing the app
Hi "Pretty Looks"!
Thank you for the review. Our team has already reached out to you personally to handle this. We are just waiting for your reply to proceed with the solution!
The AutoDS Team
Très satisfaite de l’accompagnement de DORINA, l’assistante de la plateforme Auto DS.
Elle m’a guidée pas à pas pour ma première commande, avec de vraies compétences techniques et des conseils personnalisés.
Tout paraissait simple avec elle. Je la recommande vivement.
Merci beaucoup DORINA
Hi "PL971STORE",
We truly appreciate your updated feedback! It’s great to see Dorina’s expertise helped you navigate your first order with confidence. We pride ourselves on our support team’s dedication, and we’ll make sure Dorina receives your thanks. Good luck with your business, and we're here if you need anything else!
The AutoDS Team
