Reviews (1,725)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective automation tools that streamline dropshipping operations. It integrates seamlessly with Shopify, enhancing product imports and order management. The platform offers real-time price and stock monitoring, comprehensive product research tools, and multi-platform integration. Responsive customer support and advanced analytics further aid in tracking performance and making informed decisions. Merchants often recommend it for ...

May 19, 2025

Because this app is one stop shop and the agents are helpful but there is one special agent I know her as Miss Dorina from quality control center she is very knowledgeable very professional handels issues smoothly overall deliver high level of quality service if ne and f the reason I’m continuing using autoDS it’s because of Miss Dorina but I also must say autoDS is the best platform to start ...

stylishhomedecor2024.com
United States
7 months using the app
AutoDS Dropshipping Tools replied May 22, 2025

Hi "stylishhomedecor2024.com"!
Thank you for taking the time to highlight our VoC and CS QA Manager, Dorina! We’re so proud of our team members who go above and beyond to ...

June 2, 2025

It was great to have FREE in-depth training to utilize.
There are numerous videos on various topics to learn, including other platforms to integrate.

Just need to dig into it to find it...which takes a little time.

Customer service was INCREDIBLE when I had an issue with a payment that was not right and needed a refund!
Very impressed so far.

Honey Badger Gifts, LLC
United States
4 months using the app
AutoDS Dropshipping Tools replied June 5, 2025

Hi "Honey Badger Gifts, LLC"!
Thank you so much for your review! We're thrilled to hear that you found our training resources valuable and that our customer service team was ...

May 12, 2025

⭐️⭐️⭐️⭐️⭐️
Outstanding Support from Nikoleta – A True Asset to AutoDS!

I can’t say enough great things about my experience with Nikoleta from the AutoDS support team. From the moment I reached out, she was incredibly responsive, patient, and genuinely dedicated to helping me resolve my issue. Not only did she guide me step by step through what could have been a confusing process, but she did so with ...

Toyyab Express
United States
3 months using the app
AutoDS Dropshipping Tools replied May 13, 2025

Hi "Toyyab Express"!
Thank you for taking the time to highlight Nikoleta! We’re so proud of our team members who go above and beyond to support our users, and it’s wonderful ...

April 30, 2025

AutoDS has completely transformed the way I manage my dropshipping business. The platform is incredibly user-friendly, and the automation tools save me so much time and energy. From product importing and price monitoring to automatic order fulfillment and tracking updates—it handles everything smoothly.

The Joop Basket
United States
4 months using the app
AutoDS Dropshipping Tools replied May 4, 2025

Hi "The Joop Basket"!
We’re so happy to hear that you’re enjoying our monitoring, import and automation features! Your feedback reassures us that the tools we’re creating are ...

March 27, 2025

Very happy with this App so far. Not everything works perfectly everytime, but the support via chat & mail is amazing and seems to be there 24/7 which is just what I need to do my online-business. Great response time also on weekend-days!

TitanBoard
Switzerland
3 months using the app
AutoDS Dropshipping Tools replied March 30, 2025

Hi "TitanBoard"!
Thank you for sharing your kind words about our support team!
It means so much to us to know that we’ve been able to assist you and make your experience ...

Edited April 12, 2025

Updated Review – April 12, 2025

This is my third update to my review of the Shopify AutoDS app. I first posted on March 11, followed by a second update on March 31. I've been using AutoDS for over four years. It used to be a reliable automation platform, but the last couple of months have been the most difficult I’ve ever had with the service.

It began in early February when I noticed some of my ...

Vitamen Store
United States
Almost 4 years using the app
AutoDS Dropshipping Tools replied March 9, 2025

Hi "Vitamen Store",
Thank you for sharing your experience. We’re truly sorry for the issues you’ve encountered, and we take your concerns very seriously. We’re actively ...

April 30, 2025

Very Bad,

Key Points Regarding Refunds:

Generally Not Allowed:
"Refunds for payments made for subscribing into periodic AutoDS' subscription plans are generally not allowed or available..." This is the primary statement.

Exceptions:
Mandatory Under Applicable Laws: Refunds are possible if required by law. This depends on your location and consumer protection laws.
AutoDS Discretion: AutoDS may ...

TRENDS
India
9 months using the app
AutoDS Dropshipping Tools replied May 2, 2025

Hi "TRENDS",
Thanks for sharing your detailed feedback. We understand your concerns and appreciate you highlighting the key points of our refund policy. While our terms aim ...

Edited April 28, 2025

Edit April 28th: After writing this review I was contacted by the company who then offered me the refund, along with a free month if I wanted to use their service again along with one on one support. Their solution to the issue was satisfactory but I do think the refund should've been given without needing to write the review.

If I could give this app zero stars I would. When I first installed ...

Tiki Escapes
Canada
3 months using the app
AutoDS Dropshipping Tools replied April 20, 2025

Hi "Tiki Escapes",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always ...

April 5, 2025

A year ago this app was good, now a days the app has a lot of problems, and nothing has been solved.
can't update inventory and prices, can't edit items, images are disappearing, no update from source suppliers, the app is shows wrong inventory which considered very risky for drop shipping,
the support just sent all these issues to their engineers and it has been 70 days and they are still done ...

FamGuards
United States
Over 2 years using the app
AutoDS Dropshipping Tools replied April 7, 2025

Hi "FamGuards",

We’re truly sorry to hear that you’ve encountered issues while using our platform. Please know that your feedback is incredibly valuable to us, and our team ...

June 6, 2025

Awful Company, Auful app!

First, when an test order was placed, I discovered that I was charged for the product sold much more than what I could see in the app. Support is just decorative. I provided their support team with screenshots for proof. A month later, after a dozen of emails, and after my case is sent from one of their "experts" to the "other" and they are still checking on it with ...

Your Trends
Greece
2 months using the app
AutoDS Dropshipping Tools replied June 9, 2025

Hi "Your Trends"!

Thank you for sharing your feedback, and we're truly sorry to hear about your experience.

We want to assure you that we’ve already been in direct contact ...