Reviews (1,319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for automating dropshipping tasks like product importing, price monitoring, and order fulfillment, allowing focus on business growth. It offers one-click importing, AI-powered product research, and access to diverse suppliers. The intuitive interface integrates well with Shopify, suitable for beginners and experienced sellers. Support is praised for responsiveness and effective issue resolution, making it a reliable tool for scaling and managing dropshipping operations efficiently.
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Thank you for your support and for the services provided by AutoDS in dropshipping.
Your platform helps simplify product importing, order management, price monitoring, stock updates, and overall store automation. It is a valuable tool for anyone who wants to manage dropshipping more efficiently and professionally.
I appreciate the work you do and the solutions you provide to online sellers.
Best regards,
Marius Petrut
Hi "ORIGINAL DECOUVERTE SRL"!
Thank you for the 5 stars! 🌟 We work hard every day to make dropshipping smoother and more automated, so reading feedback like yours truly fuels our team.
Happy selling!
The AutoDS Team
Worst app ever created, please do yourself a favor, dont use it, you dont need undisclosed charges, unworking auto orders , or support service which won't fix a sub you made because they want your money.
Hi "Zavello"!
Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further, however, we haven’t received a response.
Additionally, our VoC Manager reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way.
Your satisfaction matters to us, and we’re here to help whenever you’re ready.
The AutoDS Team
AutoDS linked videos for setup of products, linking of business, to the editing of ones' potential products definitely leaves you confident to access and operate with no real support. Great set up for all business owners of all levels.
Hi "3Daftermarket"!
This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything!
The AutoDS Team
Es una basura la llevo sin usar 3 meses quite la tarjeta y desconecte todo y me acaban de cobrar un dineral
Hi "Olvyne"!
Thank you for sharing your feedback. As we discussed in our private communication, we have now fully resolved the concern you raised.
We value you as a user and are committed to supporting your business. Best of luck!
The AutoDS Team
Cannot get orders to ship. Still awaiting fulfillment on Christmas orders from last year.
Hi "TopShop"!
Thank you for the review. Our team has already reached out to you personally to handle this. We are just waiting for your reply to proceed with the solution!
The AutoDS Team
Avoid AutoDS if you are trying to build a reliable local brand. I placed a test order explicitly filtering for a "US Only" warehouse (promising a 5-day delivery window) to evaluate a supplier before scaling my TikTok Shop.
To my shock, the platform's automated system completely overrode my settings and routed the order to a Chinese warehouse without my consent. The package has been frozen in customs for days, completely breaking the delivery window.
When I contacted customer support, they tried to evade responsibility. A shift leader named Rona explicitly admitted in writing that there was a "discrepancy between my intended US warehouse selection and how the order was fulfilled," confirming their system just assigns whatever warehouse it wants at checkout. Despite acknowledging their own system failure and the fulfillment breach, they refused to issue a refund and told me to "double-check my settings next time."
AutoDS allows suppliers to falsely list international stock as US-based and then forces the merchant to absorb the financial loss and delays when their software fails to enforce the marketplace filters. This is unacceptable for professional business management. Unreliable platform and deceptive support.
Hi "Vextanova"!
Thank you for your feedback.
We’re sorry to hear about your experience and want to assure you that our team is currently assisting you to resolve the issue. We’re committed to ensuring your satisfaction and are here to support you every step of the way.
The AutoDS Team
DO NOT PAY IN FULL ... PAY MONTHLY. YOU WILL GET ISSUES AUTODS WILL NOT FIX -They took my money and ran and left me with issues unresolved. Uncomprehensive! I don't do reviews, but this platform is taking the life out of me not to review
worst experience ever with this platform. picking up random orders from 2025 and not syncing with new orders from 2026. picking up wrong buy prices and explaining it will be updated from draft to imported folder (products) $32 was $532 buy price! variants not splitting according to settings. bulk changes come back with error and not processed (redo, recheck, redo, recheck) when there was "no error" basically had to check and recheck work is time consuming and not being productive. Too many tech issues and still not resolved after 3 months. Just keep receiving emails from CS acknowledging raised concerns only to be told it is being reviewed =3months. no resolutions. asked to speak to a manager to handle the issues raised.
NO MANAGER SENT ME AN EMAIL.
PERSISTANT ISSUES AND I HAVE OVER 10+ (too much to list)
If I had only 2 I understand. I was constantly on CS asking why the simplest task on their platform is not correct. It's not rocket science.
Hi "MODESTTHING"!
We are incredibly sorry for the frustration and the technical hurdles you’ve faced over the last few months. This is certainly not the experience we want for our users. We want to make this right immediately.
Our Voice of Customer (VoC) Manager has sent a personal follow-up to your email today to ensure we bypass the standard queue and resolve the issues you mentioned.
Please look for that message so we can get your store back on track.
The AutoDS Team
The management never provide notice of payment due and when the payment is automatically withdrawn you will never be refunded the cash. Don't engage unless you are prepared to experience negligence personified.
Hi "My Store"!
Thank you for your feedback. We’re sorry to hear about your experience. To ensure this is handled with the utmost care, our Voice of the Customer Manager has personally contacted you to assist you directly. Please respond at your earliest convenience.
We are committed to resolving this for you and are here to support you every step of the way.
The AutoDS Team
I’ve been using AutoDS since 2024 and my experience has been great. The customer service is responsive and has helped me solve issues quickly whenever I needed support. Overall, it’s been a reliable platform and has made managing my store much easier.
Hi "Corique Cove"!
This made our day! 😄 Thank you so much for the kind words and for being part of the AutoDS family since 2024. We’re thrilled to hear that our support team has been there for you and that managing your store has become a breeze.
We’re committed to keeping that standard high as you continue to grow. Here’s to many more successful sales!
The AutoDS Team
Fully useless this AutoDS because customer support is interested only in earning money on customers subscriptions. Titles and descriptions of products are optimized poorly for big money.
Hi "Serene Pout"!
We are sorry we haven't been able to connect. We sent a solution to your email but received no reply.
Please fill out this form https://autods.typeform.com/to/aVnsRB2V if you still need assistance - we are here for you.
The AutoDS Team
