Reviews (11,742)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features that simplify product imports, price and stock monitoring, and order fulfillment. The user-friendly interface is accessible for those without technical expertise, and the responsive customer service enhances user experience. It supports multiple supplier integrations, offers real-time updates, and provides comprehensive analytics and educational resources, all contributing to improved business efficiency and growth.

November 30, 2024

This app is the answer to my prayers! Orders fulfilled automatically? Yes, please! No more stressing over suppliers or juggling virtual assistants – AutoDS handles it all like a pro. It even takes care of customer service, messaging buyers, and saving me cash on extra apps. Talk about a multitasking genius! Oh, and their support team? Lightning-fast and super friendly. AutoDS is like the business sidekick I never knew I needed. "Automate your success"? More like, "Automate your life!" Thanks, AutoDS, for making me look like I have it all together!

ÉCLATENDRE
United Kingdom
12 days using the app
AutoDS Dropshipping Tools replied December 2, 2024

Hi “ÉCLATENDRE”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team

November 18, 2024

AutoDS is definitely a gamechanger, and the best thing that ever happened to dropshipping business model. With AutoDS, you got your work cut by over 95%. I'll definitely recommend the platform to anyone looking to start dropshipping and hope to succeed in the business.

Optimistic Grace Services
Nigeria
3 months using the app
AutoDS Dropshipping Tools replied November 20, 2024

Hi "Optimistic Grace Services",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

November 27, 2024

The ease is great and the information is better here than any other site. Thank you for being so workable.

The Niche Store
United States
3 months using the app
AutoDS Dropshipping Tools replied November 30, 2024

Hi "The Niche Store",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

Edited December 4, 2024

Everything about AutoDS has been performing as promised! My store is more manageable and efficient. I'm still in the learning stage, but by chances of success have been improved greatly. I have had a few challenges, bit the support has been very helpful and proactive. Thanks!

GravityOutdoorAndSurvival
United States
3 months using the app
AutoDS Dropshipping Tools replied November 23, 2024

Hi "GravityOutdoorAndSurvival",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

November 29, 2024

I would recommend Autods because they make dropshipping easy! It allows you to organize all your products in one place.

Tender Loving Pets
Canada
2 months using the app
AutoDS Dropshipping Tools replied November 30, 2024

Hi “Tender Loving Pets”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface!
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊
Thanks again for supporting our business.
AutoDS Team

December 4, 2024

I would recommend it because it helps me with the fulfillment part of the business, which is a huge advantage as it gives me time to manage other things.

FLEXYBAY
United States
14 days using the app
AutoDS Dropshipping Tools replied December 8, 2024

Hi "FLEXYBAY",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

November 29, 2024

Great platform for Dropshippers, let you automize every thing you need as a seller. Very happy with it.

Belvado
United States
4 months using the app
AutoDS Dropshipping Tools replied November 30, 2024

Hi "Belvado",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

December 6, 2024

I am still navigating through the app. So far I have been very satisfied with the app. It made it easier to import products from it to your store.

Natsobeauty
United States
About 2 months using the app
AutoDS Dropshipping Tools replied December 8, 2024

Hi "Natsobeauty",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

December 8, 2024

I've tried other apps for my store and AutoDs stands out the most. it so easy to use and offers the best deals. I will recommend AutoDs anytime and anywhere.

Bloomer Wrld
Nigeria
About 2 months using the app
AutoDS Dropshipping Tools replied December 10, 2024

Hi "Bloomer Wrld",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team

Edited December 21, 2024

1. Charged $390.16 for usage during FREE trial period
2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use.
3. MONTHLY plan billed annually so we were told that meant no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment.
4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product plan limit. Unlawful bait and switch.
5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. Time wasted.
6. Made $0.00 the entire time from 9/13/24 to 11/29/24.
7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc.
8. Low inventory and miminal listing-worthy options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently.
9. Lots of non-wholesale prices
10. 1,000 (and counting) emails re: out of stock/price changes.
11. Inability to unsubscribe from emails once canceled.
12. Had to agree to a new plan for same time frame to access app again once we canceled.
13. Repeated login issues before the cancelation.
14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss had we had a sale from allegedly trending products.
15. No unique or "scroll-stopping" products in niche.
16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders.
17. App was hard to use.
18. Still required more apps to compete.
19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24.
20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support re: a refund until their manager saw this app review.
22. Lots of known issues
23. There were OUTDATED help topics and tutorials.

There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore.

Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review.

Update: After declining a partial refund or months "free" (we had already paid for a whole year) and mentorship, they initially refused to refund us fully until this review. We have since received all of our money back. Previously, one support person had also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked except for the emailing issues listing above. We decline their offer for free months and mentorship because this app isn't cost-effective, intuitive, limited-staff friendly, niche-rich in products, or customer-support friendly.

Clothing Personality
United States
3 months using the app
AutoDS Dropshipping Tools replied December 4, 2024

Hi "Clothing Personality",

Thank you for your detailed feedback. While we’re sorry to hear that AutoDS didn’t meet your expectations, we want to emphasize that we made every effort to address your concerns.

Our team also attempted to follow up with you multiple times to clarify misunderstandings and offer further support, but we unfortunately did not receive a response.

We value all feedback as it helps us improve, and we remain committed to providing the best possible service to our users.

Wishing you success in your future business endeavors.
AutoDS Team