Reviews (9,846)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, notably commending staff members like Dorina and Hannah. It is appreciated for its automation features that streamline dropshipping tasks such as product imports, order fulfillment, and inventory management. The user-friendly interface and efficient product research tools are also highlighted, helping merchants identify profitable products easily. The app offers seamless integration with major suppliers like Amazon, Walmart, and AliExpress, and supports various e-commerce platforms. Merchants value the comprehensive analytics and detailed reporting which assist in making informed business decisions. Additionally, the availability of educational resources and customization options to meet specific business needs are well-regarded. Merchants feel the investment in the app provides good value for money, considering its extensive features and capabilities.

August 27, 2024

I recently had the pleasure of working with Dorina from the AutoDS support team, and I have to say, she is hands down the best customer service representative I have ever worked with. From the moment I reached out for assistance with the AutoDS app on my Shopify store, Dorina was not only incredibly knowledgeable but also patient and genuinely committed to resolving my issue.

She went above and beyond to ensure that every aspect of my inquiry was addressed, guiding me step by step through the process with clear instructions and helpful insights. Her professionalism and attention to detail made the entire experience smooth and stress-free.

It's rare to find such dedicated and friendly customer service, and Dorina truly exceeded all my expectations. Thanks to her, my Shopify store is now running perfectly with AutoDS. I can't recommend her highly enough!

Thank you, Dorina, for your exceptional service!

TaroCot
United States
4 months using the app
AutoDS Dropshipping Tools replied August 29, 2024

Hi “TaroCot”!
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us — and we agree, "Dorina" is truly a Joker to have on our team!
She will be delighted to hear that you enjoy working with her, so we will pass the word along 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

August 27, 2024

I’ve been using AutoDS for several months now, and it has completely transformed the way I manage my dropshipping business. The platform is incredibly user-friendly and offers a wide range of powerful automation tools that save me countless hours every week. From product research to listing management and even order fulfillment, AutoDS handles it all seamlessly.

One of the features I appreciate the most is the automated price and stock monitoring. It ensures that my store always stays competitive, and I never have to worry about selling out-of-stock items. The bulk uploading and editing tools are also a game-changer, allowing me to scale my business with ease.

Customer support is top-notch, always responsive and helpful whenever I have a question. The regular updates and new features show that the AutoDS team is committed to continuously improving the platform.

Overall, AutoDS has significantly boosted my efficiency and profitability. I highly recommend it to anyone looking to streamline their dropshipping operations and focus more on growing their business.

Feel free to modify it if you need any specific details included!

Momentum
France
16 days using the app
AutoDS Dropshipping Tools replied August 28, 2024

Hi “Momentum”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team

August 9, 2024

I like the set up that it's very user friendly, and the amount of products available. I would like to see some example videos on some products though.

Poprazi
United States
9 months using the app
AutoDS Dropshipping Tools replied August 11, 2024

Hi “Poprazi”!

We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We hope that we can deliver the example videos you expected soon.
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team

August 7, 2024

AutoDS has completely transformed the way I manage my dropshipping business. The platform's user-friendly interface and powerful automation features have saved me countless hours. I love how easy it is to import products, manage orders, and track inventory. The product research tools are also top-notch, helping me find profitable items to sell. Customer support has been excellent whenever I've needed assistance. Overall, AutoDS is an essential tool for any serious dropshipper.

Nook Flair
India
3 months using the app
AutoDS Dropshipping Tools replied August 9, 2024

Hi "Nook Flair"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team

Edited August 19, 2024

great customer service

EDIT: 08/19/2024 - The service was great at the start. recently my orders have not been going through from shopify to AutoDS. when my orders come through, its 2-3 items. AutoDS will recognize only 1 item. Leaving me without being able to fulfill the other items on the item. With this I'm paying for a subscription that doesn't allow me to place orders. I end up having to place the orders on a different source.

This issue happened about 3 weeks ago, and I've been asking for help. They continue to tell me that help is on the way, or send me to a different department that takes care of that side and nothing has been fixed.

MyLightBoxes
United States
About 2 months using the app
AutoDS Dropshipping Tools replied July 8, 2024

Hi "MyLightBoxes"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team

July 29, 2024

Unbelievable app to shorten hours or even days to accomplish so many tasks to get things combined together, as the e-commerce market is a huge market with multiple choices and opportunities which is hard to handle by yourself alone, also the classic way (Manual) to exploite all selling platforms, such as Shopify, Amazon, epay and other selling channels, will be impossible at all without utilizng the AI power to speed up reaching your goals, AutoDS helped me to hassle free of working hours and hours to fulfill my tasks.

I can say that it is a gift from GOD to have all opportunities in all reliable selling channels gathered in one market place with full control over them, plus the support team will not let you off road whenever they notice any issue could affect your business as they will give you notes what to do the best way with friendly support team.

Also, a special thanks for Stelios, Krissy and others.

Really appreciate your minds guys, great job.

Tamimi Home
United States
22 days using the app
AutoDS Dropshipping Tools replied July 31, 2024

Hi "Tamimi Home"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team

August 12, 2024

So far Auto DS have been the easiest and most efficient platform that I have tried and likes the most. In addtion the customer service and Gabriela that assisted me today was super friendly and right away listened to my concerns and my problem. I told her that I really needed an answer before the end of the night and she promised to update me in a couple of hours after she had spoken to somebody that could decide in my matter and then let me know, no issues. In addition, before terminating our chat she send me some links with helpful tips and tricks for me to find and connects with better suppliers and products. 5 starts so far for the platform and their efficiency and friendly helpful customer care!

LMO Electronics
Sweden
About 1 month using the app
AutoDS Dropshipping Tools replied August 14, 2024

Hi “LMO Electronics”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Gabriela was able to provide you with exceptional service!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team

August 24, 2024

I just started using Auto DS: US Dropshipping & POD, and so far, I’m really impressed! The setup was smooth and user-friendly, making it easy to integrate the app with my store. Even as a beginner, I could quickly get the hang of the features. The automation tools are already saving me time, and I can see the potential this app has for streamlining my dropshipping business.

Although I’ve only been using it for a day, I’m excited to continue exploring all the features Auto DS offers. I would recommend it to others, especially if you're looking for an efficient and straightforward dropshipping solution.

Idealife
South Africa
14 days using the app
AutoDS Dropshipping Tools replied August 26, 2024

Hi "Idealife"!
We are thrilled to hear that you enjoy using AutoDS!
Thank you so much for your review, it truly means a lot to our team!
We will continue to provide an excellent dropshipping experience to our users.
We are here for any other questions you may have 😊
Thanks for supporting our business!
AutoDS Team

Edited July 10, 2024

At first, AutoDS was a bit confusing to me. I was trying to figure out how to link stores and I encountered numerous glitches there is no phone number to reach or a chat that I can instantly ask questions so that was a bit challenging to be honest. Thankfully, Dorina from Quality Control contacted me personally and helped me through the process. I appreciate her assistance. She made a big diffence in my experience with AutoDS. I think AutoDS is a really good platform but you must know you have to spend some time learning how to use it propertly. Due to Dorinas assistance I was able to change my rating to this app as I believe is a great tool to use with Shopify.

Lux Lady Designs
United States
2 months using the app
AutoDS Dropshipping Tools replied June 22, 2024

Hi "Lux Lady Designs",
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that our Quality Control Manager Dorina was able to provide you with exceptional service!
Thanks again for supporting our business.
AutoDS Team

June 25, 2024

I would recommend Auto Ds to other business owners because, firstly, it is very easy to use and manipulate. Secondly, it's very convenient for every business owner and will allow him/her to focus on other aspects of the business like marketing, and not have to worry about fulfillment. Overall, it takes a lot of stress off the entrepreneur's back.

Pets Loop
South Africa
5 months using the app
AutoDS Dropshipping Tools replied June 27, 2024

Hi "Pets Loop",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team