Releasit COD Form & Upsells

Hi there,

I am Mehmed, Tech Support App Lead for Releasit.

I’m truly sorry for what you experienced today. An ApolloError – status code 500 is a server side error, and I completely understand how serious this is when it prevents customers from placing orders and directly impacts your revenue.

The issue has now been identified and resolved, and the app is stable. Our engineering team has also reinforced monitoring to reduce the risk of similar incidents happening again.

I sincerely apologize for the losses and the stress this caused. If you are still experiencing any problems at all, please contact us immediately through the in app chat or at email, and we will prioritize your store right away.

We truly regret the impact this had on your business.

Mehmed, Tech Support App Lead