Releasit COD Form & Upsells

– Issue Resolved & Good Support Response (Updated)

UPDATE:
After my initial review, the support team contacted me and handled the situation professionally.

They:
• Restored my 1-year paid plan
• Offered compensation for the inconvenience
• Took responsibility for the issue

The problem on December 23rd, 2025 caused real disruption to my business, but I appreciate that the team:
• Responded clearly afterward
• Fixed the issue
• Made an effort to compensate the losses

While the incident itself was frustrating, I believe the way a company reacts matters a lot — and in this case, they improved the situation.

I hope they continue improving:
• Communication before technical issues
• Preventing paid plans from being affected

Thank you to the support team for resolving the problem