Reviews (141)
I installed and activated Whatomation on Shopify for just 30 minutes, then they billed me for the entire month. When I requested a refund, they gave me a flimsy excuse and refused to credit me. This feels deceptive and unfair, especially since I only used the app for a brief period. As a healthcare-focused user, I expect transparent billing and prompt customer support, not ex post facto charges. Proceed with caution and consider alternatives that offer clear, prorated refunds or trial extensions.
Hi Healthcare nt sickcare, thanks for sharing your feedback.
Our billing follows Shopify’s standard framework, and since the app was fully functional and the plan was activated, we’re unable to issue a refund. Your account has already been cleared, and no future charges will occur.
We appreciate your time with us and wish healthcare nt sickcare continued success.
Thankyou.