Blockify Fraud Filter, Blocker
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Reviews (1,215)
The set up was simple and the customer service is excellent. They checked my set up and made a suggestion that helps with bots. So far it’s working well.
Update: I removed it, it was blocking all my traffic and marking it as fraud, even after I adjusted my settings.
Hi there,
Thank you so much for taking the time to share this update with us.
We’re really sorry to hear that after some time, the app ended up blocking your traffic and marking it as fraud, even after you adjusted the settings. That’s definitely not the experience we want you to have, and we truly understand how frustrating this can be.
From what you described, it sounds like the protection rules may have been a bit too strict for your traffic pattern. In many cases, this can be fine-tuned further to avoid false positives while still keeping bots under control.
If you’re open to it, we’d really appreciate the chance to take another look at your setup together and help adjust it properly for your store. Please feel free to reinstall the app and reply directly to our direct support email so we can help you review the setup and fine-tune the settings again. If you notice any issue at all, don’t hesitate to reach out to us at support@omegatheme.com, our team will be more than happy to assist and make sure everything works smoothly for you.
Thank you again for your honest feedback. It truly helps us improve.