Reviews (766)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
January 12, 2026

So far my experience has been great. I would recommend, easier than most other POD apps.

The only thing I recommend is making the DPI warning clearer during upload and allowing different DPI options for various print sizes when adding products to stores.

For example, when I was uploading an A4 file, it initially said 150 DPI was required. After updating the file, it changed to 300 DPI, then went back and forth between giving incorrect advice, which was confusing.

It would also be great if the mockups could be improved. They are quite small and do not realistically show what the final product looks like.

Custom Pet Portraits
New Zealand
12 days using the app
Gelato replied January 14, 2026

Hi,

Thank you so much for your positive rating! We’re glad to know you had a great experience with Gelato and appreciate you taking the time to leave us a review. Thank you for your suggestions, they are much appreciated and help us to improve.

Kind Regards,

Michal
Gelato Support Team