Reviews (22)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
January 26, 2026

We’ve really enjoyed using Userloop for our monthly customer surveys. We’ve been on the platform for a while now, and it’s clear the team is consistently improving the product. Their customer support has been stellar — responsive, helpful, and genuinely receptive to feedback and feature suggestions.

The only enhancement I’d love to see is an easier way to export insights and analytics in a more flexible format for deeper reporting and analysis. Aside from that, it’s a strong, reliable tool that’s become an important part of our feedback process and one I’d absolutely recommend.

Love Me Gluten Free
United States
Almost 2 years using the app
UserLoop replied January 27, 2026

Thanks so much for your review and all of your feedback and suggestions on the product! We'll reach out to you directly to get more feedback about your ideas for reporting and analysis - we'd love to make further improvements there.