Reviews (146)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
February 5, 2026

We’ve been using Zipchat for some time now and it’s been a solid addition to our store. It helps handle common customer questions quickly and keeps conversations moving without feeling robotic.

Setup was straightforward, the AI responses are easy to train, and it’s noticeably reduced the amount of manual support we need to do day-to-day. Overall, it’s been reliable, effective, and well worth it.

Almanac Planting Co
United States
Almost 2 years using the app