Zipchat AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Rating
- 4.8 (157)
- Developer
- ZIPCHAT INC
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Conversational AI Agent for Sales & Support deployable in AI Chat/Chatbot, Support Email & WhatsApp
AI Chatbot & AI Chat for sales and support across Live Chat, WhatsApp, Instagram Messenger, and Email. Automate conversations 24/7 without coding. The AI Agent connects to your store to deliver instant answers through multiple channels. The AI Chatbot learns your products, policies, and FAQs to engage shoppers with pre-purchase guidance, cross-sell products, recover abandoned carts, and manage post-purchase requests like tracking and returns. Runs in any language. Self-training, no-code setup.
- Sales AI Chatbot: product recommendations, AI chat, COD, upsells & cross-sells
- AI Chat automation for abandoned cart recovery, collect reviews and answer FAQs
- AI Chat for powerful social marketing campaigns that increase conversion rates
- AI Chatbot + Livechat for Sales Automation to increase conversion rates
- AI Support Chat to automate customer support 24/7, in any language
Languages
English
Works with
- Checkout
- Shopify Admin
- ChatGPT, Claude
- Emails, Instagram, Messenger
- Gorgias, Zendesk, Re:amaze
- Klavyo, Omnisend, Brevo
- Whatsapp Business API
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
Features
- 120 AI replies/m
- Unlimited human replies/m
- Training on 100 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Starter
$49 / month
Extra +$49 for additional 250 replies ( when over plan limit )
Features
- 500 AI replies/m
- Unlimited human replies/m
- Training on 1,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
7-day free trial
Growth
$129 / month
Extra +$49 for additional 250 replies ( when over plan limit )
Features
- 1,500 AI replies/m
- Unlimited human replies/m
- Training on 15,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
7-day free trial
Pro
$249 / month
Extra +$49 for additional 250 replies ( when over plan limit )
Features
- 3,000 AI replies/m
- Unlimited human replies/m
- Training on 75,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for enhancing customer engagement and boosting conversion rates by acting as a 24/7 sales representative. It's praised for its user-friendly setup, customizable AI training, and features like WhatsApp integration. The app provides natural interactions, learns quickly, and automates support tasks. Merchants also commend the exceptional customer support and reliability, noting increased sales and reduced operational costs.
Zipchat has been an impressive AI agent. It responds quickly, understands what our customer is looking for, and helps guide them to the right products with ease. They are constantly adding new features. I'd like to say we will be using this agent for a long time!
ZipChat AI is one of the more impressive AI Chatbots on the the market!
Setup was incredibly fast with a guided walk through and no coding required. The AI immediately learned our product catalog and handles customer questions in a way that actually sounds human, guiding shoppers right to checkout.
What sets ZipChat apart is that it doesn't just answer questions — it sells. It proactively engages visitors, recovers abandoned carts, and recommends the right products based on browsing behavior. Conversions have noticeably improved since going live.
The support team is amazing. They are responsive, knowledgeable, and genuinely invested in our store's success.
If you're running an ecommerce store and not using ZipChat yet, you're leaving money on the table. Highly recommend!
Zipchat has been a real golden nugget for our store. The AI chat genuinely helps customers find the right products, and it's quickly become a key part of how shoppers navigate our site. Beyond the product, the team is incredibly helpful. A special thanks to Alessandro, looking forward to expanding our use of Zipchat together. Highly recommended.
Support
App support provided by ZIPCHAT INC.
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