Reviews (78)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 29, 2024

We use Zipchat on many stores. Great product, easy UX and super fast to use. Every new store we launch we add Zipchat, takes like 10-15 minutes to set it up and works wonders. Great to convert users on the fence and automate support.

Nappy Kids
United Arab Emirates
About 2 months using the app
November 11, 2024

Awesome app. Handles most customer enquiries even better than a live agent, focused on converting questions to sales, available 24/7. Super intuitive admin panel, great insights from the dashboard. The value it delivers exceeds the cost by far. Overall, we are very happy with zipchat!

Matraci.bg
Bulgaria
28 days using the app
October 2, 2024

Quick and easy setup - you can start prompting conversations right away.
What surprises most is that the bot doesn't sound like a bot and customers think they talk with real person which makes the experience more genuine. The bot can be easily educated on how to answer on more specific inquiries. Overall it can help you gain more trust in your customers and of course increase the sales.

Oh!Good
Bulgaria
21 days using the app
December 3, 2024

Easy setup, immediately crawled my website. Now the bot is answering 24/7. I fired some of my support agents which cut my operational costs. For only $50, its honestly a steal. I recommend it to all shopify owners who value their money and want to provide better customer support. Also, the support is great, they promptly answered my questions. 10/10 recommended!

Warrior Willpower
Bulgaria
22 days using the app
September 27, 2024

I have tested many, quite a few in fact, and I am currently in the testing phase. However, I must say that I am extremely impressed by the performance and the availability of support. Nowadays, this level of service is very rare, if not non-existent, and often you come across incompetence. This has been a refreshing experience!

Voltee - Trottinettes électriques
France
About 2 months using the app
September 23, 2024

Really cool, very innovative. It's awesome seeing how the AI learns, and really helpful features on the back end that allow you to refine the chat. I am curious to see how it develops and serves our business, but so far very impressed!

Fil
United Kingdom
28 days using the app
ZIPCHAT INC replied September 27, 2024

Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!

September 25, 2024

Zip Chat is simply amazing! It's incredibly easy to set up, and it seamlessly integrates into my business. What’s even better is that my customers have started complimenting the AI chatbot itself, which is something I didn’t expect. It handles inquiries smoothly and provides such a personalized experience that people think they’re chatting with a real person. It's really helped streamline customer support and get more orders in!

B.L
United Kingdom
14 days using the app
ZIPCHAT INC replied September 27, 2024

Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!

September 20, 2024

Great app to automate support in multiple languages and dialect. The AI doesn’t hallucinates like it does in all the other apps we tried. Recommended.

PhenQ.in
India
6 months using the app
September 25, 2024

Amazing AI Chatbot, great for sales and support. The team is super helpful, we customized it for a special use case I needed and the process took only 15 minutes. Highly recommended

QueenThigh | Official Website
Hong Kong SAR
About 2 months using the app
ZIPCHAT INC replied September 27, 2024

Thanks a lot!

September 29, 2024

Been using Zipchat for a few months, great customer care. The AI feels super human and is great at talking and converting my clients. Recommended

Helios
Hong Kong SAR
3 months using the app