Reviews (72)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
October 2, 2024

Quick and easy setup - you can start prompting conversations right away.
What surprises most is that the bot doesn't sound like a bot and customers think they talk with real person which makes the experience more genuine. The bot can be easily educated on how to answer on more specific inquiries. Overall it can help you gain more trust in your customers and of course increase the sales.

Oh!Good
Bulgaria
21 days using the app
September 27, 2024

I have tested many, quite a few in fact, and I am currently in the testing phase. However, I must say that I am extremely impressed by the performance and the availability of support. Nowadays, this level of service is very rare, if not non-existent, and often you come across incompetence. This has been a refreshing experience!

Voltee - Trottinettes électriques
France
About 2 months using the app
September 23, 2024

Really cool, very innovative. It's awesome seeing how the AI learns, and really helpful features on the back end that allow you to refine the chat. I am curious to see how it develops and serves our business, but so far very impressed!

Fil
United Kingdom
28 days using the app
ZIPCHAT INC replied September 27, 2024

Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!

September 20, 2024

Great app to automate support in multiple languages and dialect. The AI doesn’t hallucinates like it does in all the other apps we tried. Recommended.

PhenQ.in
India
6 months using the app
September 25, 2024

Zip Chat is simply amazing! It's incredibly easy to set up, and it seamlessly integrates into my business. What’s even better is that my customers have started complimenting the AI chatbot itself, which is something I didn’t expect. It handles inquiries smoothly and provides such a personalized experience that people think they’re chatting with a real person. It's really helped streamline customer support and get more orders in!

B.L
United Kingdom
14 days using the app
ZIPCHAT INC replied September 27, 2024

Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!

September 29, 2024

Been using Zipchat for a few months, great customer care. The AI feels super human and is great at talking and converting my clients. Recommended

Helios
Hong Kong SAR
3 months using the app
October 8, 2024

L'outil est vraiment tres bien fait et permet de customiser des réponses client vraiment tres fine. Le service support et super reactif et concilliant. Je recommande les yeux fermés

Gualap
United Arab Emirates
29 days using the app
September 18, 2024

Great AI chat and amazing support. Thanks ZipChat!

Tropicfeel
Spain
3 months using the app
ZIPCHAT INC replied September 27, 2024

Thanks a lot for your review!

September 10, 2024

Great support, great app. I just installed and I'm already impressed. 100% recommend.

METACAR.BG - Твоят Тунинг Магазин
Bulgaria
9 days using the app
ZIPCHAT INC replied September 27, 2024

Thanks, we really appreciate your review.

June 23, 2024

Zipchat has been great for us so far. Out of the many AI Chatbots I've tested this one seems to provide the the most appropriate replies that I would want majority of the time without input. It has really helped in reducing the amount of customer emails we would receive.

Naturalistic Products
United Kingdom
4 months using the app
ZIPCHAT INC replied June 24, 2024

Hello There,

Thank you for your positive feedback! We're thrilled to hear that you find our app to be the best in its category. Our team works hard to make sure that our features are user-friendly and effective.

All the Best,
Zipchat AI - Support Team